› UKTH forums › 🛜 Wireless Routers & Modems › ASUS & Wireless › Moved: DSL-N16 Packet Loss Hi guys. I’ve been having packet loss issues on the upstream part of my FTTC (VDSL2) line, in the UK. I can test this by looking at the amount of... › Reply To: Moved: DSL-N16 Packet Loss Hi guys. I’ve been having packet loss issues on the upstream part of my FTTC (VDSL2) line, in the UK. I can test this by looking at the amount of…
If original ISP supplied Modem/Router is plugged in and BT Engineer visits, then as you pay line rental (we all do) any fixes / maintenance /improvements are the responsibility of BT OPENreach.
If you do not have your original supplied ISP modem/Router hub, then BT Openreach could charge you for visit or any fixes on line.
If you call your ISP, explain you have CRC errors on ISP modem (if you do) and telephone calls are crackly (if they are) or VoIP is poor quality etc and indeed line synch should be around 50-70Mbps and is 40Mbps, this should encourage ISP to make an appointment for BT Openreach engineer to visit your property
In a completely sane world, madness is the only freedom (J.G.Ballard).
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