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NordPass Password Manager Issue with recent extension update reverted

UKTH forums 💻 Computers 🗨 Desktops NordPass Password Manager Issue with recent extension update reverted

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  • #23044
    UK SentinelUK Sentinel
    Moderator
    • Replies 7,883
    • The Skipper

    Seems that NordPass Password Manager has an issue with its recent update and I did notice this after my weekly patch Tuesday Microsoft Windows 10 updates as Nordpass windows where appearing but they where just blank white windows.

    The issue seems to settle down after a couple of days, but had an email from ‘NordPass Team <support@nordpass.com>’  saying they acknowledge a problem, see below/

    Note: I am currently running v5.0.2.3 and did check for a update/downgrade.

    —–

    Dear user,

    In an effort to enhance user experience, we launched the new NordPass extension for Chrome and Chromium-based browsers, allowing you to access NordPass directly from your web browser without the need to engage with the desktop application.

    However, we have decided to revert the recent update of our browser extension back to its previous version, as the updated extension did not meet our and our users’ expectations.

    To ensure a seamless user experience, the extension will operate with its default functionality until we fix the issues reported by the community.

    Affected browsers: Chrome, Edge, Brave, Opera.

    If you use any of the above-listed browsers, here’s what you need to know:

    1. After the extension update reverts, it will prompt you to open the desktop app.
    2. Open the desktop app, log in to your account, and a popup will appear displaying a 4-digit code. Verify that the same 4-digit code appears within the extension popup.
    3. Confirm the matching 4-digit code to pair your extension with the desktop app, and you’re all set!

    Safari and Firefox users, please note that the extension update does not affect you.

    We apologize for any inconvenience and appreciate your understanding and support as we continue to enhance your NordPass experience.

    Regards,
    The NordPass team

    Share the knowledge

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #23133
    UK SentinelUK Sentinel
    Moderator
    • Replies 7,883
    • The Skipper

    Still seems the NordPass Password Manager is working well.

    Share the knowledge

    In a completely sane world, madness is the only freedom (J.G.Ballard).

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