BT Smart hub 2 FTTP Router

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  • #15075
    kev2021
    Participant
    • Posts 202
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    Hi,

    Does anyone know if the BT Smarthub 2 router provided for FTTP will work on a FTTC connection?  The router has a broadband grey port on it which will take the rj11 cable to the BT socket but not sure if it will work as I believe they do 2 different types of BT Smart hub 2 – one for FTTP and one for FTTC.

    If it wont, would it work if i used the Draytek modem to plug into the BT socket and then connect the LAN cable from the Draytek to the WAN port on the BT Smarthub 2?

    Router at mine isn’t much use, very slow WIFI and no real reason, internet speeds via LAN are good for my connection but the WIFI is very slow and some times doesn’t work and need to reboot the hub so thinking of switching it out as parent just moved to FTTP and are now using Asus Router so the BT smart hub is not needed so was going to try it at mine and see if any better WIFI performance.

    I have had a issue with my smart plugs keep dropping so might need to look into that or simply reset the smart plugs and re-setup fresh.  If BT smarthub not that good, I might look to getting a different router completely, maybe an Asus but may wait till my BT contract is up and then might look at FTTP myself but prices are a little unclear/confusing regarding the BT line rental etc so will wait and see what happens nearer the time.

    Thanks

    Kev

    #15076
    UK Sentinel
    Moderator
    • Posts 4014
    • Skipper

    Both Ultrafast broadband (G.Fast and FTTH) are supported by the BT Smarthub 2

    * Features Gigabit LAN ports and integrates an ADSL2+, VDSL2 and G.fast modem and FXS port (phone).

    I thought you owned the RT-AX86U also ? (just re-read you post, ASUS RT-AX86U router is parents)

    Reset smart plugs as this may help

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #15080
    kev2021
    Participant
    • Posts 202
    • Regular

    Thanks, yes – RT AX86U is in parents place and is now in use with the FTTP so was going to take the smart hub 2 and try at mine, just to see if it improves wifi over the previous model as it is very slow, much slower tan the claimed speeds getting via LAN cable.  If i reboot the smart hub, wifi speeds are ok for a while but usually after a day or 2, it goes back to being very slow.  Most of the time I’m on cable but can be annoying when get phone updates etc which can take forever to download due to the slowness on wifi so will try the smart hub 2.  The sockets smartplugs had issues with smart hub 2 and i even turned off 5G as you can’t have separate SSIDs on smart hub 2 it seems so i turned of 5g incase that was having a issue a smart plugs only work on 2.4 but no change.  AS soon as i put back the ASUS router, they all connected fine and stayed connected so I’m thinking its the smarthub 2.  I set it to the same pswd I had on previous smart hub, which was fine but it did say it was a weak password, whereas previous smart hub said it was strong so i guessed that have increased the password requirements now and mine now falls under weak (orange bar, 3/4 of the way along, not very weak etc so maybe i need to change it all but will try and see how it goes after a few weeks when i know the Asus is stable and likely wont need it.  At the moment, keeping it encase of issues, i can plug it back in to see if same issues before reporting to BT etc.

    Kev

    #15082
    UK Sentinel
    Moderator
    • Posts 4014
    • Skipper

    Probable issue (settings maybe) with Smarthub 2 – What are the sockets / smartplugs ?

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #15083
    kev2021
    Participant
    • Posts 202
    • Regular

    Hi,

    It must be the smart hub 2 as on previous gen smart hub they were fine and on RT-AX86U they are fine.  Sockets are the tplink HS110 smart plugs.  Been using them for prob 2 years now.  I used to have WEMO but it seems they are not doing much with them now and they were pricey so when 1 literally when bang when I turned it on one day, I’ve now switched to the TPlink ones.  As said, since I put back the RT-AX86U, smart plugs work fine so its not the smart plus, it some how a issue on smart hub 2 it seems.  Maybe I told a old one and it needs to be on for a day or so to pick up new firmware etc? not sure but I only had it on couple of hours, then discovered this issue so switch to back to the RT-AX86U (which was always the long term plan anyway).  I’ll give it a go at mine, but have a feeling I’ll get the same issue so might be a non starter in terms of using it in mine as not sure I want to go through resetting the smart plugs and re-linking to potentially get the same issue as they work flawlessly to date, even when BB gone down or power has gone one they always come back online when power is restored.

    Kev

    #15084
    UK Sentinel
    Moderator
    • Posts 4014
    • Skipper

    Unsure how configurable the Smart Hub 2 is, but try for 2.4GHz – Fixed channel (1) and narrow channel (Channel bandwidth) width (20MHz)

    As you say, best leave the tplink HS110 alone for now.

    In a completely sane world, madness is the only freedom (J.G.Ballard).

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