DrayTeK 2862AC -LG TV issue

[Davo]

Hi

Having moved on from an Asus DSL-AC88U – primarily as I am (waiting) to combine a Plusnet line with a virgin media connection – once they finally dig the street up to repair a previous fault.

I have recently purchased a LG OLED55CX Tv which is great however I am having internet issues with the Draytek as the TV refuses to connect but is perfectly happy when I use the Asus. I have tried numerous settings on the Draytek such as Igmp snooping etc but the TV refuses on initial setup to connect then strangely after a short while the apps do connect such as netflix etc but the core TV OS – ie looking for updates etc and the ability to airplay which is my primary annoyance refuse to connect over a LAN or wifi.

Not sure how active the Draytek scene is here but thought I’d ask

[UK Sentinel]

So the DrayTek 2862 AC is connected directly to you Plusnet DSL currently ? and TV is connected directly (no AP,s Switches) to DrayTeK etc.

What firmware are you currently running and make sure LG TV firmware is upto date as possible ?

If all above are updated, then sounds like the basics are covered, then maybe look to ensure the TV is getting the correct IP address from DrayTeK etc.

DrayTeKs do require tweaking sometimes

Also try ENABLE IGMP Proxy and disable IGMP Snooping and reboot router and ensure the correct WAN option is selected ?  WAN 1 or WAN 2 (trial and error)

DrayTek WAN 1 and WAN 2 relate to ADSL or VDSL and WAN Ethernet connections via separate Modem connected to Router, I forget which way round DrayTeK does it

• This reply was modified 4 months ago by UK Sentinel.
• This reply was modified 4 months ago by UK Sentinel.

In a completely sane world, madness is the only freedom (J.G.Ballard).

[Davo]

Thanks for the reply – yes  the Vigor is directly connected to Plusnet with the inbuilt modem and it connects nearly as fast as the Asus so happy on that front and the wifi is more stable with the Vigor for my lights and cameras etc so keen to get using the Draytek again. The TV and Router are both on the latest firmware.

The TV is directly connected to the router as it’s under the TV – I’ve tried the IGMP proxy and snooping settings and tbh it didn’t make any difference – I was hopeful that would be it as I’ve read that resolves  Sky Q issues. I don’t won’t to start configuring the WAN 2 as I’m saving that for the eventual Virgin connection but I’ll probably be back in the office by the time they sort that out and then I won’t need it!

I suspect its more LG than Draytek and its a compatibility issue that I’ll probably never resolve – but if I do I’ll post back here just in case anyone else has the same setup.

By the way the LG oled at 120Hz is awesome for gaming

[Davo]

To answer my own OP – the answer is to switch off DNS Security which of itself is a shame as this prevents your DNS being spoofed and I know of instances where this has happened to friends with costly results. With this turned off the LG TV happily connects to the Internet on the wired Lan and Wi-Fi

[UK Sentinel]

Thanks for letting us know and a real shame the DrayTek DNS Security actually caused your TV internet connectivity  issues

In a completely sane world, madness is the only freedom (J.G.Ballard).

[Author]

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