Reply To: Asus Warranty? Hi I’ve been having some trouble with my DSL-AC88U for a long time now, I was trying to find out if I had any warranty on it. I bought it…

[UK Sentinel]

Bee wrote:

Hi The problem with the router was that it would stay connected yet when you tried to get to any webpage or do anything (wasn’t just http) there was no throughput, I would either have to turn off the WAN and turn it on again or reboot the router, it was also getting thousands of FEC errors on the line. I tried the 566 beta firmware but it was actually worse than the offical one! You have tried to help me before with this on another message board, thanks for that I think the next offical firmware isn’t that far off? I may wait for that as I need to leave my plusnet router connected for now. Still I’m pretty sure this is a hardware fault rather than firmware.

Understood, If it is a hardware fault, then ASUS do have an RMA option, so unit can get replaced that way, as you say, new firmware is due very soon, we can then assist you setting up new connection and see how that goes ;)

In a completely sane world, madness is the only freedom (J.G.Ballard).

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