› UKTH forums › 📡 Broadband Tech & ISP’s › BT › BT Infinity Disconnects I am getting disconnects. I have BT infinity FTTC I am Using Draytek 130 modem and Asus Rt-AC66u running latest Merlin fw, my Draytek System Uptime is 430:25:32 and I... › Reply To: BT Infinity Disconnects I am getting disconnects. I have BT infinity FTTC I am Using Draytek 130 modem and Asus Rt-AC66u running latest Merlin fw, my Draytek System Uptime is 430:25:32 and I…
So, Tuesdays engineer was a no show, so they sent another one today, unfortunately they sent one to the house and he said he is an internal engineer not one that visits the street cabinets. They promised an engineer that could inspect the street cabinet. Any way the engineer they sent checked various things, factory reset hub, checked line speeds and confirmed no faults at property. He also fitted the latest master socket which he said was not needed but did it anyway. He also said it seems like BT have capped my speeds. He has escalated our fault and called it in to BT and arranged an engineer that can inspect street cabinet, who will be coming Monday. The saga continues.
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