Asus DSL-AC88U with BT Ultrafast 2

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This topic contains 5 replies, has 2 voices, and was last updated by UK Sentinel UK Sentinel 3 weeks, 4 days ago.

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  • #4825

    Mike R
    Participant

    Hi getting BT ultrafast 2 FTTP installed on Monday,I thought my DSL-AC88U would work (Would rather not use the BT Super Hub 2 BT sent)  but reading this thread im having doubts.Can you folk give me any tips/advice to get it working please.

    #4831
    UK Sentinel
    UK Sentinel
    Moderator

    Hi getting BT ultrafast 2 FTTP installed on Monday,I thought my DSL-AC88U would work (Would rather not use the BT Super Hub 2 BT sent) but reading this thread im having doubts.Can you folk give me any tips/advice to get it working please.

    Welcome @MikeR, The BT Ultra fast services are either FTTP (as you have detailed) or G.fast, which is a service on offer if you are close to street cabinet etc.

    G.fast uses a modem such as the one included in the DSL-AC88U, but FTTP (Fibre to the premises) does not need a modem, as BT supply a ONT (Optical Network Termination ) device to which you then plug in your router or use device supplied by BT for wifi etc.

    basically, and if I am not mistaken, if you are having the FTTP service, then you do not need the DSL-AC88U, there are much better more suitable units available depending on your requirements ?

    If the DSL-AC88U you already have, then the router does come with a WAN port so is usable and will be better that any BT supplied wifi hardware devices (only just)

     

    • This reply was modified 3 weeks, 4 days ago by UK Sentinel UK Sentinel.

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #4835

    Mike R
    Participant

    Thanks for the reply.Looks like im in Openreach hell with no internet for at least 3 weeks.They cancelled to order on Saturday due to issues at the exchange.My old provide said it’s too late to stop the transfer (Plusnet which is owned by BT you couldn’t make it up) so got nothing at all.At this point I’d be happy with dial-up ;-)

    #4836
    UK Sentinel
    UK Sentinel
    Moderator

    Really, did they say what issue was ?

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #4837

    Mike R
    Participant

    Routing issues the BT agent said ,3 of us in our street were due to be connected one last wednesday they canceled him & couldn’t give him a date,One on the 24th & me this morning.What’s more if they knew this last week they could have contacted me earlier than Saturday lunchtime & stopped the line transfer.To be honest I don’t believe a word they say.

    #4839
    UK Sentinel
    UK Sentinel
    Moderator

    Routing issues the BT agent said ,3 of us in our street were due to be connected one last wednesday they canceled him & couldn’t give him a date,One on the 24th & me this morning.What’s more if they knew this last week they could have contacted me earlier than Saturday lunchtime & stopped the line transfer.To be honest I don’t believe a word they say.

    I see, BT is very large and call centres etc, in India, so do lack the personnel touch (PlusNet on the other hand offer great customer service) but technical infrastructure is lacking.

    BT do offer the Mini Hub with unlimited 4G if you have connection issues, so you should be able to squeeze this from them as a stop gap.

     

    https://home.bt.com/tech-gadgets/internet/broadband/bt-plus-keep-connected-promise-broadband-11364307203613

     

    In a completely sane world, madness is the only freedom (J.G.Ballard).

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