Asus Pledges To Fix Warranty Service, Including Refunding Affected Users Reported by uk.pcmag.com, The PC maker ASUS is pledging to make the changes after a meeting with review outlet Gamers Nexus, which has been documenting the the warranty and repair...

[UK Sentinel]

Reported by uk.pcmag.com, The PC maker ASUS is pledging to make the changes after a meeting with review outlet Gamers Nexus, which has been documenting the the warranty and repair service problems at Asus.

After facing backlash for its warranty policies, Asus is pledging to overhaul its customer support processes, including refunding users who’ve had to pay the unnecessary repair fees.

The company made these commitments to the PC review outlet Gamers Nexus, which has been reporting on the warranty problems that customers can encounter after buying an Asus product. The alleged issues can include requiring consumers to pay outrageous fees for repairs that should be covered by the company’s warranty policy.

Read more:

https://uk.pcmag.com/laptops/152865/asus-to-overhaul-warranty-service-including-refunding-affected-users

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