DSL-AC68U New Firmware 3.0.0.4.386.37589 Ethernet Problems

[UK SentinelModerator Posts 2110UKTechHub Skipper]

DSL-AC68U New Firmware 3.0.0.4.386.37589

So ASUS have let me know that they are looking at possible issues with the latest firmware from the DSL-AC68U – DSL-AC68U New Firmware 3.0.0.4.386.37589

In particular, Ethernet concern, mostly high packet loss with Ethernet and Ethernet not working generally (wifi is fine)

In the meantime, for users affected by this issue I would suggest to downgrade to earlier version 3.0.0.4.384_81981.

I have asked if ASUS should pull this release from the download servers and will update if I get a response / fix etc.

In a completely sane world, madness is the only freedom (J.G.Ballard).

[UK SentinelModerator Posts 2110UKTechHub Skipper]

Ok, so I have heard back from ASUS today and they are pulling Firmware 3.0.0.4.386.37589 after the recent concerns with ethernet / LAN ports connections not working after upgrade.

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After evaluation, we decided to revert back to earlier stable official release v3.0.0.4.384_81981. Later v3.0.0.4.386_37589 will be removed from support site.

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Downgrade I believe can either be achieved via routers UI, router app or manually

In a completely sane world, madness is the only freedom (J.G.Ballard).

[UK SentinelModerator Posts 2110UKTechHub Skipper]

ASUS have found the cause and workaround to above ethernet problem for the DSL-AC68U:

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Root cause found, issue occurs when Guest Network enabled, which leads to problem.

For user with such problem, if firmware already auto downgraded, then no issue. If not yet, then disable Guest Network > reboot, system would recover.

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In a completely sane world, madness is the only freedom (J.G.Ballard).

[AMORIMGPDAMParticipant Posts 2UKTechHub Recruit]

LOCALIZEI UM PROBLEMA QUE ESTA ACONTECENDO NESTE MODELO, MODEM ASUS DSL-AC68U, TEM UMA FALHA AO ENTRAR NA CONFIGURAÇÃO WAN
COM O FIRMWARE (V.3.0.0.4.384_81981) DE 2019/12/31, NÃO APRESENTA ESTA FALHA, QUE VOU CITAR EM SEGUIDA,POREM NAS VERSÕES
(3.0.0.4.386_38287) DE 2020/06/30 É (3.0.0.4.386_38832) DE 2020/07/17, APRESENTA ESTA FALHA
QUE É AO ENTRA EM WAN, É DEPOIS CLICAR EM EDITAR PVC, O LED FRONTAL DO MODEM, A ONDE ESTA O SIMBOLO DE INTERNETE
SIMPLISMENTE APAGAR A LUZ AZUL, É A CONEXÃO DE INTERNETE CAI, AO RETORNA PARA MAPA DE REDE, MOSTRA O X, É SEM CONEXÃO
TENDO QUE AGUARDA UM BOM TEMPO, PARA O SINAL SE ESTABELECER,COMO EU CITEI NO FIRMWARE (V.3.0.0.4.384_81981)
NÃO TEM ESTE PROBLEMA.

[UK SentinelModerator Posts 2110UKTechHub Skipper]

Have you tried a factory reset and configure from scratch (not backup) as sometimes the older DSL-AC68U can be troublesome

If after you have factory reset with firmware 3.0.0.4.386_38832 and problem remains, I will speak with ASUS 😉

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Você já tentou uma redefinição e configuração de fábrica do zero (não de backup), pois às vezes o DSL-AC68U mais antigo pode ser problemático

Se após a redefinição de fábrica com o firmware 3.0.0.4.386_38832 e o problema persistir, falarei com a ASUS 😉

In a completely sane world, madness is the only freedom (J.G.Ballard).

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