DSL-AC68U New Firmware 3.0.0.4.386.37589 Ethernet Problems

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  • #7695
    UK Sentinel
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    DSL-AC68U New Firmware 3.0.0.4.386.37589

    So ASUS have let me know that they are looking at possible issues with the latest firmware from the DSL-AC68U – DSL-AC68U New Firmware 3.0.0.4.386.37589

    In particular, Ethernet concern, mostly high packet loss with Ethernet and Ethernet not working generally (wifi is fine)

    In the meantime, for users affected by this issue I would suggest to downgrade to earlier version 3.0.0.4.384_81981.

    I have asked if ASUS should pull this release from the download servers and will update if I get a response / fix etc.

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #7721
    UK Sentinel
    Moderator
    • Posts 2110
    • UKTechHub Skipper

    Ok, so I have heard back from ASUS today and they are pulling Firmware 3.0.0.4.386.37589 after the recent concerns with ethernet / LAN ports connections not working after upgrade.

    ———-

    After evaluation, we decided to revert back to earlier stable official release v3.0.0.4.384_81981. Later v3.0.0.4.386_37589 will be removed from support site.

    ———

    Downgrade I believe can either be achieved via routers UI, router app or manually

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #7766
    UK Sentinel
    Moderator
    • Posts 2110
    • UKTechHub Skipper

    ASUS have found the cause and workaround to above ethernet problem for the DSL-AC68U:

    —————

    Root cause found, issue occurs when Guest Network enabled, which leads to problem.

    For user with such problem, if firmware already auto downgraded, then no issue. If not yet, then disable Guest Network > reboot, system would recover.

    ————

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #8738
    AMORIMGPDAM
    Participant
    • Posts 2
    • UKTechHub Recruit

    LOCALIZEI UM PROBLEMA QUE ESTA ACONTECENDO NESTE MODELO, MODEM ASUS DSL-AC68U, TEM UMA FALHA AO ENTRAR NA CONFIGURAÇÃO WAN
    COM O FIRMWARE (V.3.0.0.4.384_81981) DE 2019/12/31, NÃO APRESENTA ESTA FALHA, QUE VOU CITAR EM SEGUIDA,POREM NAS VERSÕES
    (3.0.0.4.386_38287) DE 2020/06/30 É (3.0.0.4.386_38832) DE 2020/07/17, APRESENTA ESTA FALHA
    QUE É AO ENTRA EM WAN, É DEPOIS CLICAR EM EDITAR PVC, O LED FRONTAL DO MODEM, A ONDE ESTA O SIMBOLO DE INTERNETE
    SIMPLISMENTE APAGAR A LUZ AZUL, É A CONEXÃO DE INTERNETE CAI, AO RETORNA PARA MAPA DE REDE, MOSTRA O X, É SEM CONEXÃO
    TENDO QUE AGUARDA UM BOM TEMPO, PARA O SINAL SE ESTABELECER,COMO EU CITEI NO FIRMWARE (V.3.0.0.4.384_81981)
    NÃO TEM ESTE PROBLEMA.

    #8746
    UK Sentinel
    Moderator
    • Posts 2110
    • UKTechHub Skipper

    Have you tried a factory reset and configure from scratch (not backup) as sometimes the older DSL-AC68U can be troublesome

    If after you have factory reset with firmware 3.0.0.4.386_38832 and problem remains, I will speak with ASUS 😉

    ————

    Você já tentou uma redefinição e configuração de fábrica do zero (não de backup), pois às vezes o DSL-AC68U mais antigo pode ser problemático

    Se após a redefinição de fábrica com o firmware 3.0.0.4.386_38832 e o problema persistir, falarei com a ASUS 😉

    In a completely sane world, madness is the only freedom (J.G.Ballard).

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