Resetting Zen Fritz!Box 7530 for alternate ISP

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  • #12051
    Craig Ball
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    Hi, hope someone can help me. I just bought a Zen Fritzbox 7530 to replace my Vodafone router. It’s unopened so I suspect when it arrives it is configured to use out the box with Zen. Is there anything I need to be aware of when setting up to use with another ISP, in my case Vodafone? I have my logon credentials from VF and I am aware of the settings, just wondering if I need to perform a factory reset before connecting up the line? Thanks in advance.

    #12053
    UK Sentinel
    Moderator
    • Posts 3644
    • Skipper

    What is your current Vodafone service (Superfast 1) or there Gigafast Service or business etc.?

    When the Fritz!box 7530 arrives,  just check if you are able to access and edit the Internet Connection page/tab page where you account details would be configured ?

    If you can, then I believe a factory reset should work and just run through the set-up wizard,

    I cannot remember as Fritz!Box 7530 is sent to ZEN customer, whether Account Username and Password is hardcoded into firmware ?

    If the Wizard option fails, try the below manual configuration options to get a Fritz!Box  working on Vodaphone Fibre Broadband:

    vodafone setting should be:

    Vlan ID – 101

    Username  – ******@broadband.vodafone.co.uk

    Username – ******@businessbroadband.vodafone.co.uk  ( for business customers )

    Password – ********

    PPPoE

    MTU Size : 1492

    (I think)

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #12054
    Grisu
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    • Posts 470
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    Here (in Austria) FritzBox modems are provisioned from provider via ACS first time you connect to the line.

    Very few users prefer to disable TR-069 and configure manually, but thats not possible for NGV (telephony) and TV, these services need provisioning from provider.

    For internet access only you can disable it and configure on your own so your provider wont have any access to the modem.

    Dont know how its done by UK providers.

    Factory reset can always be done, but no need for new modem.

    #12056
    Craig Ball
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    Perfect, thanks for the comprehensive replies. I am on Vodafone Superfast 2, sync speed is showing as 53.4. From reading the zen guides, the router is configured ready to go. I will follow the above steps and hope for the best. Thank you

    #12058
    UK Sentinel
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    • Posts 3644
    • Skipper

    Perfect, thanks for the comprehensive replies. I am on Vodafone Superfast 2, sync speed is showing as 53.4. From reading the zen guides, the router is configured ready to go. I will follow the above steps and hope for the best. Thank you

    Any problems then let us know, I am interested as using old ZEN kit for other ISP’s is a cheap option for some in UK ?

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #12059
    Craig Ball
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    Yes I will do. It should arrive Tuesday so will let you know. Thank you

    #12072
    Luke Nevill-Bond
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    The FritzBox 7530 provided by Zen isn’t locked to them, It allows you to use with other ISPs in the software as Username and Password isn’t locked into the firmware (at least the model I had).

    #12124
    hushcoden
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    The FritzBox 7530 provided by Zen isn’t locked to them, It allows you to use with other ISPs in the software as Username and Password isn’t locked into the firmware (at least the model I had).

    It’s not locked, but it’s still got some custom settings, i.e. TR-069, etc.

    I did follow that instructions and I got a ‘vanillila’ unit   https://www.geekzone.co.nz/forums.asp?forumid=85&topicid=148507

    #12125
    Grisu
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    • Posts 470
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    TR-069 is part of the game, you only need to delete TR-069 user before you connect it to DSL and deactivate TR-069 in security settings.

    And nothing can be done remote from provider.

    #12127
    hushcoden
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    TR-069 is part of the game, you only need to delete TR-069 user before you connect it to DSL and deactivate TR-069 in security settings. And nothing can be done remote from provider.

    I’m also with Zen (UK) and you can’t change/disable TR-069 settings on the Fritz!box 7530 they provide: that’s why I had to follow the instructions as per my previous post (perhaps other ISPs in other countries give the user the flexibility to disable that option…).

    #12128
    Grisu
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    AFAIK this should work after loading recovery and before connecting to DSL (when provider will load it’s config as first step via TR-069).

    Maybe your provider modems are closed to load recovery.

    Here it has adopted firmware too and you cant load recovery, but there is no need to do so as there are no limitations in software.

    #12156
    Craig Ball
    Participant
    • Posts 6
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    The Zen Fritz!box arrived but I have to admit all the discussion about deleting TR-069 and telnetting is a bit beyond me. Can I remote into the box and configure the username etc before plugging in the RJ11 and connecting to the Vodafone network? We are all working/schooling from home at the moment so for the sake of my marriage I may wait for the weekend before fumbling around with this.

    #12157
    UK Sentinel
    Moderator
    • Posts 3644
    • Skipper

    Family first, especially during lockdown, if I was you  ‘all the above advice is valid’, factory reset router and set up to suit Vodafone (or whomever you ISP is) over the weekend, then once you are comfortable with your new toy, maybe you can tinker with TR-069 etc. over the next few weeks.

    Fritz!Box can be accessed offline, so you can play with during this week .

    Chance of ZEN finding your Fritz!box on Vodaphones network is very unlikely (different subnets / routing etc.) and even if they did, most likely they won’t really care, especially in the short term (I believe)

    Small steps

    (I am sure someone will correct me on my assumptions, but TBH),

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #12158
    Grisu
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    • Posts 470
    • Addict

    First enter FB with fritz.box or 192.168.178.1 (look at manual even an emergency IP there 169.254.1.1) via LAN1-4 or WLAN.

    left down click advanced to show all options

    Create your user/PW and re-login with it

    delete TR069 user (and if you like all others) than the one you created

    Mine doesnt show provider tab as I have set to manually configure provider data (‘other provider’), if you choose your provider it will be shown and can be deactivated.

    https://service.avm.de/help/en/FRITZ-Box-7590/017p1/hilfe_port_tr069

    https://service.avm.de/help/en/FRITZ-Box-7590/017p1/hilfe_netzwerk_providerservice

     

    You can safe your config after every step, rename file to last steps to go back to this stage

    After FW-reset (only possible via GUI) you’ll have everything back to new.

    If you forget PW you have the possibility to reset within first minute after power up.

     

    LET’S PLAY with the new toy – but dont forget to ‘(content removed (inappropriate)-Admin) as first step or send her to your mother in law!

    #12168
    Craig Ball
    Participant
    • Posts 6
    • Recruit

    Thanks U.K. Sentinal and Grisu for your advice, it’s very kind. I am just exploring now, I’ll let you know how I get on.

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