Reply To: HPE E208i-p Raid Card HI all, So it seems the only raid card supported by HP is the HPE E208i-p raid card. Whilst I’m loathed spent the £200 on the card, it is looking…

[kev2021]

Hi all,

Update here…

So it seems the place I ordered the card from, despite saying that had it and could delivery it tomorrow, turns out I get a email earlier today saying basically they have checked and they don’t have the card so someone would call me within 2 days to discuss alternatives or I could cancel it.  So, knowing that HP only recommend that 1 raid card, I decided to login and cancel and get a refund, however, no cancel/refund button, just a number to call.

So, call the number (0871 number), only to discover my mobile telling me I have to make a payment in order to call the number as its not part of my package….. never had this before some obviously when I renewed, someone changed something, anyway got on live chat to them, told them and they have upped my limit (was set to 0) as previously i could call any number and they simply charged me for the call on my next bill.

 

So then managed to call them up, seems they don’t actually hold the stock, they have numerous companies that supply and it seems some suppliers are not selling stuff to them or they are having a hard time getting the items so I did check as the price had gone up a fair bit on there site and it said order within 2 hrs to get next day delivery.  So she checked and they could supply so I got a refund for the one they couldn’t supply and paid for this one at the higher price.  Now the car was £202 total, then it went to 137+VAT so approx. £170 when i ordered it and now its around £245 total so I can’t help but think someone made a error when updating the price and hence they decided to say they don’t have it rather than simply saying they couldn’t sell it at the £170 price due to it being incorrect but hey ho, effectively, i bought the box etc now so i need to get the car as otherwise its useless to me so kinda don’t have many options so fortunately the lady said they can deliver it tomorrow for free due to inconvenience so that was a nice touch :)

Now I’m waiting on the memory to arrive as everything else is coming tomorrow or should be anyway…

Kev

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