- UKTechHub

April 24, 2022 at 9:07 pm #18758

Replies 26

Forum Regular

I didn’t know it was outsourced, I just knew it was a quickly pushed aside product like it never even existed lol.

Basically I’m having a lot of issues, while BT are saying there’s no fault (of course) using the wholesale speed checker I’ve gone from estimated 220 down (clean) to estimated 160 down (clean) and I only checked this from having several dropouts per day (Tried using the homehub and the DSL-AC88U, changed cables, using the test socket, checked my outside line within the boundary of my property and its fine).

I’m getting packet loss, I’m getting buffering and just a lot of drops and issues over the last three months, generic line issues and noise. I’m trying to find the cause and rule out things before last resort an openreach engineer comes out and finds the reason “just inside your property boundary unfortunately” and charges me again.

When I had this installed the engineer was seeing 330/50 but did inform me it will fluctuate during the initial settle in period. It settled around 220mb which i was happy with, but I’m assuming more and more people are connected to the cabinet (or the degraded copper line is finally on its arse).

If I go to BT as a new customer they wont even offer me the G.fast package to this address any more, so I’m sure its something on their end.

I was just hoping if there was a way to monitor my connection say over 24 hours – with just the DSL-AC88U and my pc connected hardwired as always, to see whats happening.

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