Update – My gas is finally being switched!!!!!!! Lost track of how long it has taken but it must be around 12 weeks or so now…. I missed couple of phone calls other day as was at work busy with stuff, they left a VM but it was just hello etc no mention of who they were calling from etc but after i looked up phone number, one mention supplier I was moving to next day, early hours of the morning I got a message from current supplier saying sorry you leaving us… no email from new supplier etc. Logged into new supplier and turns out switch is in progress and they want a meter reading and tariff starts tomorrow!…
So i got meter reading today BUT the website wont allow me to submit the meter reading, says is a error so I’m going to call them tomorrow and provide it.
So now its just a waiting game to see IF my fixed rate (which they have honoured and put me on the tariff I originally requested) is going to be more or less than the new rates from 1st Oct. now gov has capped at 2.5k, they not mentioned any specific rates to my knowledge. I saw some on MSE mentioned about 10.3p for gas and I think my new tariff will be just over 11p BUT the MSE article also said that if you were fixed, the prices would come down meaning no one is paying more than the 10.3 and it may even work out if your fixed, the rate comes down to be cheaper, I saw something about a 30% reduction but waiting confirmation on that.
Also I’ve been given £30 due to them not switching me in the time frame permitted by Ofgem and they have given me another £30 because they didn’t pay me the £30 within it he time frame for now switching me in time so I’m now £60 up (should get it within 5 working days) which just so happens to be my exit fee on the tariff so IF I do want to exit, it effectively wont cost me anything :)
I also got 1 question for them regarding my monthly payments as the price they have put on the welcome email, which shows both my Elec & gas, is the exact figure I pay for my Elec so seems a but too coincidental that the gas will exactly the same as my Elec so I think they have forgotten to add the gas to it so I’m going to check with them as I want to ensure I know what money is going out so can ensure funds are I the account.
Roll on March when have to sort out my Elec, hopefully that will be easier as most small suppliers gone so will likely stick with current supplier for now until things settle down a bit, which i suspect wont be till after 2024.
Kev
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