3.0.0.4 firmware as per the video supports IPTV which is where you will add 911.
Giffgaff is not preset on ASUS routers wizard as a preset option unlike Sky and BT, you have to in essence bypass the setup wizard and enter the VLAN ID via IPTV manually.
Personally I would just run through the ASUS setup Wizard via computer browser (not app) and configure it with your SSID’s etc, and configure it for say BT, which uses no VLAN’s for Full Fibre connections , after you have configured the router, quickly go to the LAN page > IPTV and add 911
I.e.
- Add; LAN → IPTV → Internet VLAN ID → 911
- Apply
- Change; WAN → Automatic IP (DHCP) (was set to PPPOE after BT setup)
- Apply
- Reboot router
| ISP | Network | WAN Type | VLAN Required? | Notes |
|---|---|---|---|---|
| BT FTTP | Openreach | PPPoE | ❌ No | ONT strips VLANs; router receives untagged PPPoE |
| Giffgaff FTTP | CityFibre | Automatic IP (DHCP) | ✅ Yes (911) | No PPPoE, no Option 61, no credentials |
In a completely sane world, madness is the only freedom (J.G.Ballard).
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