4G-AC53U ASUS modem (moved Topic)

[UK Sentinel]

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[Roberto]

Goodmorning everyone.
Sorry for the poor english.
I’m having speed issues with the 4G-AC53U ASUS modem.
Is there anyone who could provide me with a beta firmware and a beta modem firmware?
Thank you so much

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[UK Sentinel]

Are you using Version WWHC052.D61.12.11.102.B   Firmware ?

I will ask ASUS why there is no new Firmware’s as Version WWHC052.D61.12.11.102.B  was released back in 2018

 

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[Roberto]

UK Sentinel wrote:

Stai utilizzando la versione del firmware WWHC052.D61.12.11.102.B? Chiederò ad ASUS perché non ci sono nuovi firmware poiché la versione WWHC052.D61.12.11.102.B è stata rilasciata nel 2018

Yes.

From smartphone all ok, but from router too low.

Thank you.

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[Roberto]

@UK Sentinel

Have you some news for me?

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[UK Sentinel]

Roberto wrote:

@UK Sentinel Have you some news for me?

I emailed ASUS again yesterday but have not had a response,

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[UK Sentinel]

UK Sentinel wrote:

Roberto wrote:

@UK Sentinel Have you some news for me?

I emailed ASUS again yesterday but have not had a response,

Ok, so I have had feedback from ASUS and unfortunately there is no new firmware or beta’s available, I stressed to ASUS that the  last firmware is nearly 2 years old and this has now been raised internally within the ASUS team that work on the 4G-AC53U.

I also asked when the next firmware release was due and was advised model is still supported but no plans/schedule for new firmware currently exist.

If your 4G-AC53U has a feedback form, I can only advise all 4G-AC53U owners to use this to raise this issue with ASUS directly,

The more owners that ask for new firmware, the more likely they are to produce and release it

 

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[Roberto]

Thanks you very much for the help.

The feedback form don’t work!

The same error …server time out.

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[UK Sentinel]

Have you tried Firmware Version 3.0.0.4.382.50399 ?

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[Roberto]

I have It!

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[UK Sentinel]

Roberto wrote:

I have It!

If you try that firmware and see if problem is the same as issue could be your settings etc ?

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[Roberto]

I have already installed the latest firmware.
The settings, in my opinion, do not solve.
In my opinion there can be two problems:
1) Poor antennas
or / and
2) The modem’s firmware ….. not to be confused with the asus wrt firmware:
I explain to you:
This router has the 2 firmware:
Asuswrt 3.0.0.4.382.50399
and
WWHC052.D61.12.11.102.B modem firmware

I think the problem Is modem firmware.

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[UK Sentinel]

Understood, what is the exact technical problem so I can inform ASUS ?

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