- This topic has 24 replies, 4 voices, and was last updated 11 months, 3 weeks ago by
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All electric appliances emit electromagnetic radiation at a low frequency, so I wonder if this is how the App picks up individual devices on your Ringmain.
Best to drop them an email and then we will all know, when you do
In a completely sane world, madness is the only freedom (J.G.Ballard).
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They just measure the current.
Each device got its own characteristics which tells them what is on.
Not 100% but they might get it even very close.Liked by:You need to login in order to vote
Hi, been using Hugo and now HugoPro since it started. It’s not bad. As it gathers your smart meter data overall usage is accurate. If you pay extra for EV data this is also accurate as it will access your car. Battery data is also good as again it directly accesses the data (Tesla Powerwall in my case). I expect solar data is also good but have been unable to get mine to work. As for the AI breakdown – it is mainly guesswork so take it with a ‘pinch of salt’. The breakdown for my usage is largely rubbish. The App and website also needs some work. For example if you want to know how much your EV is costing in a month there is no way to find out without manually adding up the individual numbers from the bar chart. I will probably pay for another 12 months usage in the hope that it gets better.
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Hi,
I never signed up to the Pro version in the end, I only have a smart meter for elec, I haven’t switched my gas meter to a smart meter yet so I decided, until I eventually switch both, it wasn’t worth it and tbh the standard version shows me usage so I’m not sure I’d really gain much form the pro version. Only thing I can think of is when they run some cash back type offers whereby if you reduce energy usage between x and y o’clock, they will pay you £x per kw you reduce your usage by and tbh When I tried it on the normal version (before that feature moved to pro version) I got back pennies so wasn’t really worth it to me. For larger families who use more, I can see it being an incestive but for myself, it wasn’t really worth it.
I was considering switch my gas meter to smart meter previously when I was considering switching supplier as figured they would be able to pull the reading rather than me provide a starting reading etc but i still had to provide a starting meter reading for my Elec, even though its smart so again wasn’t much point me changing it for now. Only advantage would be once they read it, my bills would be accurate but tbh I’ve got custom to building up a bit of credit for winter months to try and avoid DD increases or the you owe us £x due to higher usage etc so it works quiet well as it is, I just supply a feeding every few months and they adjust the bill accordingly as I don’t really use much gas during summer, its only really winter so my gas meter hardly increases in summer and they usually estimate a higher value reading that I have used so every few months i provide potentially the same meter reading :)
kev
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Hi all,
I never got the Hugo Pro app in the end, I stayed on the free Hugo app. However, I just got a email yesterday I think advising they are closing the free Hugo app end of April 2025 and you can sign up to there Hugo Pro app at £2.99 a month.
Have to say slightly disappointed they are closing the app but as its free and they advise the development/support costs are rising as it’s based on old code etc, I get it, but I was hoping for a little bit more notice, not 5 days.
So I have just registered for the Ivie app, just waiting for my data to come through. This is free ap and IF i want effectively a IHD, I can purchase one for £49.99 and it will give me live readings via the app if I understood the quick read correctly. At the moment, I’m not overly fussed about live readings. Still only have smart Elec meter, not changed the gas one yet so not a big issue, I suspect it will update daily or similar.
Kev
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Cheeky of them to only give you five days notice, at least the Ivie app is free.
They also have the ‘ivie Bud in-home display’ which you mention above which looks interesting and it gives you Live data readings and at only £49.99 which I think is a one off cost and a good deal.
The Ivie app is owned by Chameleon Technology (UK) Limited which is a British company. It is based in Harrogate, England
In a completely sane world, madness is the only freedom (J.G.Ballard).
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