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Telephone calls causing DSL / Broadband / Internet to drop connection
Ok, so we very occasional receive a call by our BT Landline, ‘usual spammers selling something’, but have noticed that when phone rings, the Internet connection (usually) disconnects.
Sometimes DSL connection remains, but I then notice a high amount of FEC errors via modem and broadband connection slows but call quality is good and Son says that he has experienced ‘Speed up Lag’ in Fifa 20 etc.
We have a MK2 Faceplate and the NTE5 Master Socket.
Anyway, decided as the Faceplate and Master Socket is old, it would be a good time to upgrade (£10 Amazon) to the new MK4 Faceplate and the NTE5c MK2 MasterSocket
Tested new installation and no more Internet disconnects when a call is received by landline, and only received a few FEC errors during test call, but nothing to worry about
So if you also have a MK2 faceplate, and having broadband issues or Fifa 20 speed up lag during a call, it maybe worth the faceplate / master socket upgrade as they do become faulty over time.
Note, this is normally a BT service engineers job, but given the Covid Lockdown and my need to resolve the disconnects quickly, I took ownership of this task
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In a completely sane world, madness is the only freedom (J.G.Ballard).
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As a follow up, I thought I would post my DSL / Broadband stats to see if the new MK4 Faceplate and NTE5c MK2 Master Socket make any significant difference to my DSL / Broadband synch rate.
Stats with MK2 Faceplate and the NTE5 Master Socket:
Will post stats again with new MK4 Faceplate and NTE5c MK2 Master Socket in a few days.
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In a completely sane world, madness is the only freedom (J.G.Ballard).
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My Max DSLAM throughput will remain the same as I am on a capped service, but it will be interesting (in the name of science) to see if my Attainable Throughput (synch rate) increases as this would be a good reference for others whom are trying to squeeze every last Mbps out of there uncapped connection
FYI – I am switching my ISP on Thursday from BT to PlusNet and am opting for the uncapped service, hence my little test/experiment
In a completely sane world, madness is the only freedom (J.G.Ballard).
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BT have a lot of business interest in other developing countries, combine that with a complicated Public and Private ownership arrangements over the years leads us to a relatively controlled (restricted) communication services offering.
Only opening up the market further to other telecoms business interests will change this (Virgin Media) etc, who try not to share BT (OpenReach) equipment etc.
Such fun
In a completely sane world, madness is the only freedom (J.G.Ballard).
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In a completely sane world, madness is the only freedom (J.G.Ballard).
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Alas looks like BT / PlusNet worked there magic a day early, as woke up this morning and Broadband was down and now running on PlusNet servce.
Shame it was a day early as I had planned to grab DSL stats tonight for BT Master Socket change comparison.
Anyway, new stats with PlusNet and hopefully they will level out after a few days.
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In a completely sane world, madness is the only freedom (J.G.Ballard).
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That distance shouldn’t be a problem with g.inp and 3db profile
Hope you won’t have to wait to long for g.inp to kick in.
Edit.
Grammar corrections due to terrible mobile dictionary predictions 😡😡
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