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Time to switch?

Viewing 7 posts - 16 through 22 (of 22 total)
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  • #28156
    UK SentinelUK Sentinel
    Moderator
    • Replies 7,859
    • The Skipper

    Sounds like a good plan

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    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #28673
    Avatarkev2021
    • Replies 1,136
    • Forum Addict

    Hi all,

    SO just to update, switch went like few days before xmas, as expected internet went down around 1:30am, at 6am, I entered in plusnet details to router but it just said invalid login username/pswd, having double checked it, rebooting router, still the same so I left it and it seems the connection went like just after 6:15am…. I didn’t re-check till later on and was pleasantly surprised when internet loaded ok.  Checking logs revealed time it connected and I got a email around 6:30am to say switch was complete (even though when I logged into plusnet site at 6am it said completed but clearly wasn’t fully at 6am.

    No further comms from BT, no final bill or refund of line rental yet.  Have contacted plusnet to find out via chat but been told need to call them so will just wait and see what happens. Should get a bill early Jan I’d of thought from BT to get that all squared away and sorted.

    Kev

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    #28677
    UK SentinelUK Sentinel
    Moderator
    • Replies 7,859
    • The Skipper

    Definitely worth the call / live chat with BT

    Share the knowledge

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #28678
    Avatarkev2021
    • Replies 1,136
    • Forum Addict

    Yes, will go on the live chat later this week with BT, when I went on before, it was the day of the switch so might of been a bit too eager to get it closed out :)

    Kev

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    #28699
    UK SentinelUK Sentinel
    Moderator
    • Replies 7,859
    • The Skipper

    Share the knowledge

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #31471
    Avatarkev2021
    • Replies 1,136
    • Forum Addict

    Forgot to update this – Turns out I didn’t get back as much as I expected as supposedly plusnet didn’t terminate my line until end Dec… So got bit less back.

    However, as predicted, price is going up from next month I think and fortunately it is still cheaper than what I was paying BT (if you go on price I would of paid monthly if not paid line rental upfront).  Not much cheaper but a little cheaper.

    Thanks

    Kevin

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    #31472
    UK SentinelUK Sentinel
    Moderator
    • Replies 7,859
    • The Skipper

    Every little helps

    Share the knowledge

    In a completely sane world, madness is the only freedom (J.G.Ballard).

Viewing 7 posts - 16 through 22 (of 22 total)
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