Reply To: Octopus Smets Gas Meter display is blank Yesterday in the morning our Octopus In-Home-Display (IHD) unit was showing correct value for Electricity usage but £0.00 for gas which I thought was a little odd. Came home in…

[UK Sentinel]

I had sent an email to Octopus help desk and noticed yesterday that the IHD had registered 33 pence, alas today the IHD has not registered any value for Gas usage first think but just checked and is now showing £0:44 pence of usage.

Gas usage seems a little low but will wait over the weekend to see if the IHD is still showing daily gas usage and then log into my Octopus account and see if <£0:50 is normal Gas usage for this time of year .

Could be good news that issue is fixed and if so I will phone and ask what / why it went wrong and feedback ;)

FWIW: just checked the Gas meter outside our house and that is now working when I press the buttons

Gas meter is behind a locked gate so no access to it from the front of the house.

Looks like if the issue has been resolved, it was done remotely.

 

Gas Meter:

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In a completely sane world, madness is the only freedom (J.G.Ballard).

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