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Reply To: RT-AC86U 384.16 Hi,   I updated to the latest Merlin firmware this morning (about 9 am) and since doing so my NE CRC count has gone up to 326598 over 5 hours. …

UKTH forums 🛜 Wireless Routers & Modems ASUS & Wireless RT-AC86U 384.16 Hi,   I updated to the latest Merlin firmware this morning (about 9 am) and since doing so my NE CRC count has gone up to 326598 over 5 hours. ... Reply To: RT-AC86U 384.16 Hi,   I updated to the latest Merlin firmware this morning (about 9 am) and since doing so my NE CRC count has gone up to 326598 over 5 hours. …

#7470
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  • The Skipper

If you still keep snr on 8db I think not much more can be done. There is an issue somewhere. I barely get any errors with SRA disabled. I think is time to get BT to investigate.

Dito- reset DrayTeK modem back to how it was, try quiet line noise test again plugged into master socket only (modem unplugged) , if a low buzzing or squealing noise remains, time to call BT and explain a noise is on line so assume a fault, and mention that broadband speeds are low but reason for call is noisy telephone calls, hence they will be less likely to charge you if no fault is found.

I have seen a few BT vans at peoples properties recently, so hopefully availibility for BT Engineers is less restrictive

Forgot to say, BT has/is bringing its call centres back home from India etc. so chances are a quality conversation with support operative is very likely

https://www.telegraph.co.uk/business/2020/01/28/bt-brings-call-centres-home-improve-customer-service/

 

In a completely sane world, madness is the only freedom (J.G.Ballard).

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