DamnWRT DSL-N14U (New Bug)

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  • This topic has 16 replies, 2 voices, and was last updated 3 weeks ago by UK SentinelUK Sentinel.
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  • #7164
    LastWarrior
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    I will have to throw the modem I have used for a long time in the trash. I’m about to go crazy because of these bugs. Now the connected clients are not visible.

    Asus feedback support is very bad. I never got a return. The importance given to the customer is very low.

    After using the device for a long time (2 weeks), the client part stops working. The “Refresh” button does not work in the screenshot.

    QoS: Disabled

    Wifi: N only / 40 MHz / Auto Channel

    If I restart the device, the problem will be temporarily fixed. Also, the latest firmware still contains this issue. And system log dont show anything.

    #7166
    UK Sentinel
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    When this next happens, check the Memory (RAM) usage as other owners have highlighted a memory usage bug and it would be interesting if this was causing your Client Status problem ?

    Does this also happen if you use a different browser to access UI ?

    Latest Official Firmware is Version 1.1.2.3_805  and below link gives access to ASUS DSL new beta firmware’s – DSL-N14U_v9.1.2.3_854-g837bd26.trx which is worth a try if you have not used already ?

    https://www.asuswebstorage.com/navigate/a/#/s/EEAC28BE937F42628055856245A0B366Y

    • This reply was modified 3 weeks, 3 days ago by UK Sentinel.

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #7168
    LastWarrior
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    3 Hours passed and the problem started again

    I first noticed this issue in version 1.1.2.3_805. I later downgraded it to the previous version. (I reset by pressing the key)

    There is free space in Ram. I guess the problem is with the modem interface. Because I can see the connected devices from “System Log – Wireless Log” section. However, the “Client Status” part, which works for a while after rebooting, stops working afterwards.

    I get the same result from different devices and different browsers.

    • This reply was modified 3 weeks, 3 days ago by LastWarrior.
    #7170
    UK Sentinel
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    Not a RAM problem, which is good, did you try Firmware DSL-N14U_v9.1.2.3_854-g837bd26.trx ?

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #7172
    LastWarrior
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    • UKTechHub Newbie

    I upgraded the modem to the “DSL-N14U_v9.1.2.3_854-g837bd26.trx” version without factory reset, and the problem still persists. I will reset the modem and install it from the beginning. I will keep you posted.

    edit: add screenshot

    • This reply was modified 3 weeks, 3 days ago by LastWarrior.
    #7173
    UK Sentinel
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    That would be great if you could do that, if problem remains after factory reset,  I will then contact ASUS and see if they are aware of this particular bug

    Note: After factory reset, configure routers settings manually. not via a backup config file  etc.

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #7176
    LastWarrior
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    Firmware: DSL-N14U_v9.1.2.3_854

    1) I reset the modem by pressing the button on the back.

    2) Now I am waiting for it to be reset. Meanwhile, I am clearing my browser’s cookies.

    3) The modem has been reset.

    4) I connected to the ASUS network.

    5) I make DSL account and Wireless SSID settings.

    6) I connected to the network with the new SSID.

    7) I reached the modem interface.

    8) “Client Status” section does not work. Refresh button does not change the result.

    Only wireless devices are available on the network. I use only 4 devices. (all wireless). DHCP selected as default.

    #7178
    UK Sentinel
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    Understood – I will speak with ASUS

    Edit: can you try a wired (ethernet) connection, just to help with bug fix.

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #7181
    UK Sentinel
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    A new firmware from ASUS, maybe worth a try

    https://www.asuswebstorage.com/navigate/a/#/s/FE1276FC46EC4F1DBFC055BCA2F284FFY

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #7187
    UK Sentinel
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    Ok, I spoke with ASUS and they tested the DSL-N14U with wireless and wired connections and all worked as expected.

    The ASUS engineer also tried your settings and still the router worked as expected

    Hopefully other DSL-N14U owners can see if they have same bug ?

     

    • This reply was modified 3 weeks, 2 days ago by UK Sentinel.
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    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #7227
    LastWarrior
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    • UKTechHub Newbie

    I think I found something. The “client list” crashes whenever my ip camera is connected to the network.

    While browsing the modem interface, I noticed a problem in the camera’s DHCP host name. The modem cannot read some letters :(

    [ Some characters look like this: ����� �

    in http://192.168.1.1/Main_DHCPStatus_Content.asp page ]

    And I think this will cause a crash

    #7228
    UK Sentinel
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    Yes, that does sound like a possible cause, could I ask you to screen dump the settings which shows the above �

    And also tell us what letters/characters was causing the � change originally.

    If you change the � letters and see if problem comes back, I will tell ASUS of this bug (or get/publish a list of approved characters from ASUS) and put in in the UKTechHub Wiki

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #7229
    LastWarrior
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    • UKTechHub Newbie

    If we look from the good side, I think we found the problem.

    But my ip camera uses a fixed hostname

    ——————————————————————-

    I added the screenshot to the attachment.

    modem cannot detect the “ı” character. (Latin Small Letter Dotless I) (U+0131)

    TıLGıNı-CAM →  T�LG�N�-CAM

    #7231
    UK Sentinel
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    Fixed Host-Name,

    No attachment, is filesize over 1Mb, is so try Imgur etc to post link to image

    Thanks

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #7233
    LastWarrior
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    • UKTechHub Newbie

    I reduced the size of the screenshot and uploaded it again

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