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I will have to throw the modem I have used for a long time in the trash. I’m about to go crazy because of these bugs. Now the connected clients are not visible.
Asus feedback support is very bad. I never got a return. The importance given to the customer is very low.
After using the device for a long time (2 weeks), the client part stops working. The “Refresh” button does not work in the screenshot.
QoS: Disabled
Wifi: N only / 40 MHz / Auto Channel
If I restart the device, the problem will be temporarily fixed. Also, the latest firmware still contains this issue. And system log dont show anything.
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3 Hours passed and the problem started again
I first noticed this issue in version 1.1.2.3_805. I later downgraded it to the previous version. (I reset by pressing the key)
There is free space in Ram. I guess the problem is with the modem interface. Because I can see the connected devices from “System Log – Wireless Log” section. However, the “Client Status” part, which works for a while after rebooting, stops working afterwards.
I get the same result from different devices and different browsers.
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I upgraded the modem to the “DSL-N14U_v9.1.2.3_854-g837bd26.trx” version without factory reset, and the problem still persists. I will reset the modem and install it from the beginning. I will keep you posted.
edit: add screenshot
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That would be great if you could do that, if problem remains after factory reset, I will then contact ASUS and see if they are aware of this particular bug
Note: After factory reset, configure routers settings manually. not via a backup config file etc.
In a completely sane world, madness is the only freedom (J.G.Ballard).
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Firmware: DSL-N14U_v9.1.2.3_854
1) I reset the modem by pressing the button on the back.
2) Now I am waiting for it to be reset. Meanwhile, I am clearing my browser’s cookies.
3) The modem has been reset.
4) I connected to the ASUS network.
5) I make DSL account and Wireless SSID settings.
6) I connected to the network with the new SSID.
7) I reached the modem interface.
8) “Client Status” section does not work. Refresh button does not change the result.
Only wireless devices are available on the network. I use only 4 devices. (all wireless). DHCP selected as default.
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Understood – I will speak with ASUS
Edit: can you try a wired (ethernet) connection, just to help with bug fix.
In a completely sane world, madness is the only freedom (J.G.Ballard).
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Ok, I spoke with ASUS and they tested the DSL-N14U with wireless and wired connections and all worked as expected.
The ASUS engineer also tried your settings and still the router worked as expected
Hopefully other DSL-N14U owners can see if they have same bug ?
In a completely sane world, madness is the only freedom (J.G.Ballard).
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Yes, that does sound like a possible cause, could I ask you to screen dump the settings which shows the above �
And also tell us what letters/characters was causing the � change originally.
If you change the � letters and see if problem comes back, I will tell ASUS of this bug (or get/publish a list of approved characters from ASUS) and put in in the UKTechHub Wiki
In a completely sane world, madness is the only freedom (J.G.Ballard).
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If we look from the good side, I think we found the problem.
But my ip camera uses a fixed hostname
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I added the screenshot to the attachment.
modem cannot detect the “ı” character. (Latin Small Letter Dotless I) (U+0131)
TıLGıNı-CAM → T�LG�N�-CAM
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Fixed Host-Name,
No attachment, is filesize over 1Mb, is so try Imgur etc to post link to image
Thanks
In a completely sane world, madness is the only freedom (J.G.Ballard).
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