DSL-AC88U Won’t save settings

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  • #14293
    Andy
    Participant
    • Posts 19
    • Regular

    Hi Guys,

    Im into my fourth year of ownership with this router but a strange issue has developed.

    I noticed my WiFi SSID had gone back to the default Asus SSID.

    When I investigated further it was also apparent that my ip range had gone back to the default 192.168.1.** . My iprange is 192.168.2.** due to legacy nodes on my network with static addresses and openVPN.

    Firstly I tried to return my ip range back to 192.168.2.** but it doesn’t save the changes.

    I had a back up so I hit restore which does its thing but the ip stays at 192.168.1.1 and none of my backed up settings are loaded.
    I can update or downgrade my firmware okay.

    Factory reset & NVram clear hasn’t resolved the issue of not saving any changes I make.

    Ran out of ideas of what could be causing the issue but noticed one time the GUI tabs were just numbers rather than labels (ie the LAN tab was something like 16001)

    Can anything be done to save this unit from landfill ?

    #14294
    UK Sentinel
    Moderator
    • Posts 3397
    • Skipper

    Does a factory reset and manually configuring  (not backup restore) for the DSL-AC88U work ?

    What browser are you using ??

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #14295
    Andy
    Participant
    • Posts 19
    • Regular

    No entering settings manually doesn’t save.
    it’s really strange  as if the NVram has gone corrupt

    I have tried using 3 different browsers on 2 different PCs

    Browsers used, Firefox, Chrome & edge

    • This reply was modified 2 weeks ago by Andy.
    • This reply was modified 2 weeks ago by Andy.
    #14298
    UK Sentinel
    Moderator
    • Posts 3397
    • Skipper

    No entering settings manually doesn’t save. it’s really strange

    Try this for Factory reset

    https://www.asus.com/support/FAQ/1039078

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #14299
    Andy
    Participant
    • Posts 19
    • Regular

    Yeah, I done that as I thought a NVram reset would solve it but unfortunately it hasn’t and now I’m stuck for ideas and haven’t really come across anything researching the issue so hoping for other suggestions before it enters landfill

    #14300
    Grisu
    Participant
    • Posts 445
    • Addict

    Use recovery to completely reset just everything possible (its not the same as factory reset).

    I heard of such things after modem has been hacked, but ususally factory reset an load FW should do it also.

    Give it a try, otherwise NVRAM may be really damaged.

    #14301
    UK Sentinel
    Moderator
    • Posts 3397
    • Skipper

    The DSL-AC88U did run a tad hot, worth a try as @Grisu suggestion

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #14302
    Andy
    Participant
    • Posts 19
    • Regular

    Hi Grisu, I agree and suspect NVram corruption but not sure how it’s happened as the router hadn’t been logged into as far as I was aware but all the log records were also gone.

    Recovery by the method below ……

    ASUS router Hard Factory Reset – Method 2

    1. Turn the router off.
    2. Press and hold the “WPS” button and turn the router on.
    3. Power light is on (keep holding the WPS button).
    4. Release the WPS button after the power light is off.
    5. Reboot your router by manually pressing the power button.

     

    Or is there another method I’m not aware of ?

     

     

     

    • This reply was modified 2 weeks ago by Andy.
    #14304
    UK Sentinel
    Moderator
    • Posts 3397
    • Skipper

    Recovery mode for DSL-AC88U

    DSL-AC88U Recovery Mode (Rescue Mode) and Clearing NVRAM Guide

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #14308
    UK Sentinel
    Moderator
    • Posts 3397
    • Skipper

    Are the PC’s both running any form of brave shield extension (adblocker) or simular as this can effect settings being saved.

    Mac Book / iPad would be a good option to try if you have one to hand.

    In a completely sane world, madness is the only freedom (J.G.Ballard).

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