Moved: Reply To: Hyperoptic Superfast Broadband Any ideas exactly which model router will come with the Hyperoptic service? Is it any good? The service will go live on Tuesday and will have 30 days cooling off.

[UK Sentinel]

dodgydrains wrote:

I have had Hyperoptic for over 3 weeks now. No complaints so far, blazing fast speed with no slow down or connection issues. Hope it continues this way and I do not have to go back to BT copper lines.

Thanks for update

In a completely sane world, madness is the only freedom (J.G.Ballard).

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[dodgydrains]

After 3+ years with Hyperoptic, I have reluctantly decided to move to Community Fibre.

My current Hyperoptc package is £25 per month for 1Gb Fibre Broadband & Phone with unlimited UK landline calls.

This will increase to £31 per month on renewal of the same package.  Going down to 500mb will apparently be more expensive as that 1Gb renewal was a special offer for me.

 

Community Fibre have said they will charge £35 per month for 1Gb Fibre Broadband & Phone with unlimited UK landline and mobile calls.  They will offer free broadband for the first 12 months (1Gb Fibre is £25 per month).

 

Essentially I will pay £14.95 for installation. First year £10 per month, second year £35 per month.  Seems a really good deal.  Not sure if anyone else has used Community Fibre.  My bother and my sister both have the 500mb Community Fibre package which they said is great

 

Installation is 02/10/2023, lets see how it goes.

Apparently Community Fibre will port over my existing Hyperoptic landline number – not sure how true this is as I have only ever ported between copper telephone lines.

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[UK Sentinel]

Great deal from Community Fibre and I wish I had those options in my area.

Yes, will be interesting to see what happens with your existing Hyperoptic landline number and if that does get ported across to full fibre.

Always great to have feedback from people going through these challanges

In a completely sane world, madness is the only freedom (J.G.Ballard).

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[dodgydrains]

In the end, Hyperoptic matched the offer I got from Community Fibre.  I was offered £23 per month for 1Gb Fibre including landline.  Decided to stay with Hyperoptic as they do not have mid contract RPI price rises like Community Fibre.

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[UK Sentinel]

On dodgydrains said

I was offered £23 per month for 1Gb Fibre including landline.  Decided to stay with Hyperoptic as they do not have mid contract RPI price rises like Community Fibre.

Don’t blame you, @£23 per month is a good deal

In a completely sane world, madness is the only freedom (J.G.Ballard).

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[dodgydrains]

After 5 years with Hyperoptic, I have switched to Community Fibre at the end of September 2025.  Got the 1Gb + phone package for £30 per month with 12 months free.  I know a sales rep at CF who added the 12 month free.  If anyone is interested or looking to switch to CF, then…….  Used the ‘One Touch Switch’ service to do it, hopefully I don’t get billed beyond the switch date by Hyperoptic.

The speed, ping and service so far has been amazing.  At least on par with Hyperoptic, if not better.

 

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[UK Sentinel]

1Gb for £30 sounds a great deal- what router are you using with this package ?

In a completely sane world, madness is the only freedom (J.G.Ballard).

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[dodgydrains]

I was given the Linksys SPNMX57CF by Community Fibre.  I ditched that and connected the BQ16 2 pack system directly to the modem.

I had pre-drilled a second hole through the metal door frame in my living room, the engineer ran the cabling neatly to where I had requested and wall mounted the modem using velcro.

The landline box is directly connected to the BQ16 via one of it’s ethernet ports.  No need to use the Community Fibre supplied router at all.

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[UK Sentinel]

Nice and I thought those speeds looked too good for ISP supplied kit, especially as you are such an ASUS fan

 

In a completely sane world, madness is the only freedom (J.G.Ballard).

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[dodgydrains]

I was getting similar wired speeds with the Linksys too.  But with the BQ16 I get those speeds wireless too.

 

• This reply was modified 6 months, 2 weeks ago by UK Sentinel.
• This reply was modified 6 months, 2 weeks ago by UK Sentinel. Reason: removed: 'Any ideas why my posts are getting flagged for review?  Am I doing something wrong?'

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