Tagged: Samsung vs AO.com
This topic contains 3 replies, has 1 voice, and was last updated by UK Sentinel 5 months, 1 week ago.
February 10, 2019 at 6:04 pm #2185
I am looking at purchasing the Samsung DV90K6000CW 9Kg Heat Pump Tumble Dryer and have noticed that the front of the wsher has details around it is a Heat Pump model suitable for upto 9KG, but does not details if it has the Digital Inverter (drive motor) option?
Other Samsung Heat Pump models I have seen which are slightly higher in cost, have Digital Inverter printed on Front of machine, and have the same noise level (65dB) so I am leaning towards thinking mine is a slightly older model, but still has the Digital Inverter drive motor ?
Has anybody else have one of these?
In a completely sane world, madness is the only freedom (J.G.Ballard).February 15, 2019 at 1:22 pm #2232
I have just ordered the Samsung DV90K6000CW 9Kg Heat Pump Tumble Dryer from AO.com as I was sent a 10% discount code yesterday and could not resit the deal.
Should arrive next Tuesday, so will let you know how it performs (and looks) 😉
In a completely sane world, madness is the only freedom (J.G.Ballard).February 22, 2019 at 4:42 pm #2278
Well my Samsung DV90K6000CW 9Kg Heat Pump Tumble Dryer arrived and it looks stunning and thus far works really well, nice and quiet and included a little drum tray to enable the drying of shoes etc. without them rolling around the drum bashing themselves to pieces.
Have not monitored electricity usage yet, but some say around 12 pence an hour for a typical dry, then if this is correct, I should start seeing my electric bill reducing and no more inside clothes airier.
Samsung’s appliances are not the cheapest, but do seem to be of reasonable quality and well throughout.
In a completely sane world, madness is the only freedom (J.G.Ballard).March 9, 2019 at 12:18 pm #2345
Two week update (final), my Samsung Heat Pump dryer, works very well, dries relatively quickly considering the technology and controls are most intuitive.
The only draw back from this appliance is that after the dryer has been running for 5 mins, when the compressor kicks in, it then sounds like an old fashion fridge (rattles) rather loudly, the noise dampens after a further 15 mins, but it is still there and in an open plan kitchen / dinner, is rather annoying (almost embarrassing).
Alas I have had AO.com and Samsung third party service engineer visit the machine and to them this is normal and expected, alas I have a new Samsung fridge freezer (American style) and this is very quite.
Seems Samsung has changed the compressor design on recent Pump dryers and lots of people are complaining, alas Ao.com, unless item is deemed faulty by manufacturer (Making Samsung Judge and Jury) then AO.com will not stand by there customers beyond any the legal obligations.
Even when I confronted AO.com with the Consumer Contract Regulation was (Distance Selling Act/Regulation), they said it was not applicable, (not true) and so Avoid AO.com at your peril.
I am currently addressing this via Trading Standards, so fingers crossed 😉
Back to John Lewis / Argos / Curry’s / Amazon for all my future purchases, Only purchased my Dryer by AO.com as it was on offer ;-(
And the question if asked, would I purchase the Samsung Heat Pump dryer given hindsight ? from a different retailer, the answer would be No . I also own a Samsung Fridge Freezer and a Samsung Washing machine and both these appliances have been faultless and work very well.
- This reply was modified 5 months, 1 week ago by UK Sentinel.
In a completely sane world, madness is the only freedom (J.G.Ballard).
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