I remember from the DSL-AC68u days, I encouraged a neighbour to purchase the DSL-AC68U and after some disconnects and calling out out a BT OPENreach Engineer, my neighbour via the engineer was asked to remove the DSL-AC68U ?
Yes, that specific unit ended up getting blacklisted by bt/openreach at one point for an option it had available that was causing network problems for others on the same cabinet, the Mediatek modem chip it used had severe issues after the g.inp upgrades had rolled out and unless it caused the occasional disconnect the owner usually had no knowledge there was a problem but it caused interference for other customers on the same cabinet. Once flagged by the system it only became impossible for it to connect with g.inp and it’s performance was heavily capped by DLM rather than being blocked from connection to the network at all, I had one at the time and went through this myself, I expected to be told to remove it if I hadn’t swapped it out as soon as I saw the discussion of it being blacklisted online, however fighting to try and get it back up to speed with different configurations I did specifically mention it was in use in multiple calls to BT as fastpath dropped out a few times over months but I was never told to actually stop using it, as soon as I was able though I swapped to a Huawei modem instead and had full speed and g.inp within 30 minutes without having to wait days for DLM or again request a reset.
The engineer you heard of may have just suggested removing what was an unknown router to them as the customer was complaining of disconnects, use the stock router is default advice, or there is a chance they recognised it specifically by then and knew it was best removed. If the situation had actually escalated further in the 2 years I kept the device as a bridge I did not see it mentioned on the forums though.
With the SIN review above giving me confidence about it’s actual standing, I am going to give the 82u a try as the LAN & W-LAN side of things should be excellent still, and I like the firmware a lot over other brands. The firmware licensing not being an issue any more is a huge plus that I hope will result in updates & custom patches for years.
I’m definitely not going through the MediaTek fiasco again or suffer firmware stagnation, if there are any issues not resolved very quickly then I will swap it out for a fritzbox immediately on your recommendation and just have to cope with any loss of hw/sw features, unless by then there is something clearly better from any upcoming refresh due to 6E wifi but they could easily price themselves out of the equation, I would wait for those now but for wanting rid of the ac88u’s closed fw and 6E unit’s expected price hike.
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