Reply To: Energy Price Rises Hi all, What’s everyone thinking of doing RE energy bills? Going on variable and paying the cap prices? Choosing a 1 or 2 year fixed tariff? Staying with current supplier…

[kev2021]

hmm so got a email back saying they have been unable to get the data and then advising it possible needs a restart or upgrade etc….. They also mentioned if its a certain type of SMETS1 then there is known issues.

Mine is SMETS2 and Energy provider can get the readings (and it wasn’t fitted by them) so bit puzzled why they can’t get the data….

They have given me a email I can send them but will view that later and see what it says.

Thanks

Kev

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