Reply To: Octopus Energy ‘Can I refund some Credit’ Option So an interesting little exercise, Our Octopus Energy balance account has way to much credit left over from the mild Winter so we have decided to reduce the outstanding balance…

[kev2021]

I did the same with a previous supplier, it was a small energy company and I had built up a bit or extra cash so that when winters come, if they were particularly cold, I’d not have to worry about finding the money as I had credit on my account.  However, when the energy companies started to have issues, I basically request about 50% of the money back as i had to leave x months of DD payments in the account, which was a little odd but accepted it as they were a small firm and it was very easy, quick email to them and they replied saying yes, would be back in x days and sure enough it was.

not had that issue since, however as winters been a bit colder that they were previously so hence used more heating so not a lot carries over atm, also as prices have gone up, i tend to now pay what they say rather than pay a bit above to allow for any over spend so to speak.

Kev

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