iPhone – “Unable to verify this iPhone has a genuine Apple display”

[UK Sentinel]

So thinking of replacing a damaged iPhone 11 Pro OLED screen as it is cracked and Apple UK charge £266 which I do not mind and totally understand, but as times are hard and I love tinkering, I am looking at maybe performing this task myself .

From reading many articles online, seems the biggest challenge is making sure the iPhone 11 after the screen has been replaced does not come up with the messages / problems:

Note: if your iPhone is still within warranty, then you need to ensure the screen is replaced by Apple or an authorised Apple repair centre (to unsure warranty is not voided)

• “Unable to verify this iPhone has a genuine Apple display”
• Still supports “true tone”
• Face ID still works after screen replacement
• iPhone still remains water tight
• when screen is turned off, screen is Black, fakes (inferior) screens are Grey.

Will add to this list if I find any other screen issues

 

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[UK Sentinel]

Now to find a iPhone 11 Pro screen (OLED) not LCD, as it seems many screens sold to suit the iPhone 11 pro online are actually LCD , and only the iPhone 11 had an LCD screen, the iPhone 11 Pro and Pro Max had an OLED screen

Seems for iPhone 11 – LG manufacture the LCD screen panels

For iPhone 11 Pro and Pro Max – Samsung produced the OLED Screens panels

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[UK Sentinel]

So after a little investigation, it looks as though the iPhone 11 Pro screens (and others I am sure) comprise of two main section:

• OLED / LCD (iPhone 11) Display Panel (LCD Screen)
• Glass Digitizer Screen (front glass panel)

So it seems that the Glass Digitizer screen can be replaced which leaves the original OLED / LCD panel in place and this stops issues with FaceID / True Tones and the message regarding the “Unable to verify this iPhone has a genuine Apple display” as this is all attached to the OLED / LCD panel.

Replacing just the Glass Digitizer screen needs to be done by an expert, but is a great way to reduce the cost as Glass Digitizer screens are considerable cheaper than replacing the whole screen, if done correctly, the iPhone will have no problems and no messages.

 

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[UK Sentinel]

The Glass Digitizer screen can be replaced only if the Glass Digitizer screen is cracked / damaged, if the damage has also occurred on the LCD panel, then both the LCD panel and Glass Digitizer screen has to be replaced.

I have checked my Glass Digitizer screen and used the following guides to determine if OLED / LED panel is also damaged.

• look at screen and see if all visible crack lines can be felt on the glass panel, this will indicate that only glass screen (digitizer) is damaged and LED Panel is OK.
• LED panel still has 100 screen viability, no black spots or image distortion .
• Lack of touch sensitivity.

Alas, only by removing the Glass Digitizer screen will you know for sure, but a small crack in the corner of the screen after dropping the iPhone, which has then cracked across the screen is  more likely to be Glass Digitizer screen damage only.

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[UK Sentinel]

Useful YouTube video showing how to remove the GLASS screen (digitizer)  from an iPhone 11 Pro Max screen

The presenter plugs back in just the OLED/LED panel after removing the glass and no messages appear regarding (Unable to verify this iPhone has a genuine Apple display)

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In a completely sane world, madness is the only freedom (J.G.Ballard).

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