› UKTH forums › ๐ ๏ธ Life & Stuff › Utilities › Octopus Smets Gas Meter display is blank Yesterday in the morning our Octopusย In-Home-Display (IHD) unit was showing correct value for Electricity usage but ยฃ0.00 for gas which I thought was a little odd. Came home in...
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UK Sentinel.
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July 14, 2024 at 1:26 pm #32791July 14, 2024 at 1:45 pm #32792
No ETA as yet ;(
In a completely sane world, madness is the only freedom (J.G.Ballard).
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July 17, 2024 at 6:17 pm #32808So today the IHD is showing a Gas value of ยฃ0:69 and its been very sunny today, yesterday and the day before was overcast and no Gas value was showing.
A sunny day only Gas meter ‘we’ have

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July 18, 2024 at 7:05 pm #32821Well based on the theory you should have some nice gas readings over the next couple of days with the high temperatures we expecting :)
Still no eta from Octopus?
Kev
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July 18, 2024 at 8:33 pm #32824Yes, today gas reading is working also, no ETA as yet

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July 21, 2024 at 8:40 am #32832Had an email yesterday form Octopus/Engineer and they are visiting on Thursday to replace gas meter, or at least swap out the battery I hope

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July 25, 2024 at 8:11 pm #32918So Meter Engineer visited today and swapped out the Gas meter, he did said the battery was depleted, but they replace whole unit as this reduces the chance of repeat visits due to other potential faults in the future.
Happy I am again and IHD is showing a value once again for Gas.

In a completely sane world, madness is the only freedom (J.G.Ballard).
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July 26, 2024 at 7:02 pm #32927July 26, 2024 at 8:59 pm #32928That’s what the Engineer (Meter) remarked on, he did say as the Gas and Electric meter are in direct sunlight (late afternoon and evening) this can/could have effected battery life.
Or could be just a rouge batch of faulty batteries. (my words not the engineer’s)

IHD is showing both Gas and Electric values today, so does seem as though issue is resolved.

In a completely sane world, madness is the only freedom (J.G.Ballard).
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November 22, 2024 at 5:22 pm #34956Still all working ok? I not bothered changing my gas to smart meter, I read somewhere other day, they are trying to get most people on smart meters by i think end of 2026 so figured I’d just wait till thy decide to do it. No real issue for me, I was thinking having smart be easier when switching supplies as they can take accurate readings but they want you to supply reading anyway so bit pointless for that.
Kev
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November 22, 2024 at 9:08 pm #34963Yes, gas meter LCD is still working as is the IHD.
Nice to see gas and electric daily usage it is

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November 23, 2024 at 2:16 pm #34973great news. My IHD gave up while back, how I use hugo app to check usage for elec. Not too bad but it seems they recently released a pro version and seems like more will move to pro version only., for example, this years winter saving they do by advising save energy between x and y time and they give you x amount per unit saved etc, is now only on the pro version which is a paid for app. Not too fused as i tried it last year but didn’t work too well as they also did times when i needed to use elec so I think I got 6p in total lol
Kev
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March 12, 2025 at 5:05 pm #35961Forgot to add a picture of our new Octopus GAS Smart Meter which we had replaced last year.
The new Gas Smart Meter is a GS-60B, second generation SMETS2 compliant gas meter.

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