Samsung HT-/BD-J-series Blu-ray player power cycling whenever plugged in

Home Forums White & Brown Goods Audio & Players Samsung HT-/BD-J-series Blu-ray player power cycling whenever plugged in

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #8128
    Grisu
    Participant
    • Topics 8
    • Replies 241
    • Total Posts 249
    • UKTechHub Regular

    Bootloop after silent firmware updates:

    https://us.community.samsung.com/t5/Home-Theater/Blu-ray-player-power-cycling-whenever-plugged-in/td-p/1278935

    Solution only special service remote control.

    • This topic was modified 2 months, 3 weeks ago by Grisu.
    #8143
    UK Sentinel
    Moderator
    • Topics 331
    • Replies 1772
    • Total Posts 2103
    • UKTechHub Legend

    boot loops on some Samsung BD-JM57C Blu-Ray players sounds interesting, and thanks for sharing.

    I noticed this also on Facebook and confirms that a software update is  the root cause of  the BD-JM57C Blu-Ray players keeps cycling on/off whenever plugged in, so much for automatic updates which can be sometimes be more trouble than they are worth

    https://www.facebook.com/groups/561079594538531/permalink/563390647640759/

    Do you own a Samsung BD-JM57C ?

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #8144
    Grisu
    Participant
    • Topics 8
    • Replies 241
    • Total Posts 249
    • UKTechHub Regular

    No, just read it luckily when searching for something different.

    Have an older LED-TV, and yes their updates are mostly bad, lost my samy-go functionality when I updated hopefully it will solve other problems (which of course didn’t happen).

    And there phone are nothing better, unusable after 2 years because of low memory even if you dont really use more than standard shipped with firmware. Some minimal apps for banking or public transportation ticket reservation.

    • This reply was modified 2 months, 3 weeks ago by Grisu.
    #8146
    UK Sentinel
    Moderator
    • Topics 331
    • Replies 1772
    • Total Posts 2103
    • UKTechHub Legend

    I had similar issues with my LG TV in bedroom, after updates, lots of problems, luckily I now either set my devices to notify me of update and then wait a week or two before I allow update to take place, when I cannot control updates, my ASUS router has option to disallow that device access to internet, so I allow internet access only when I want to update say the vacuum cleaner or fridge etc. (only joking about vacuum cleaner)

    What a crazy world we live in

     

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #8171
    UK Sentinel
    Moderator
    • Topics 331
    • Replies 1772
    • Total Posts 2103
    • UKTechHub Legend

    As a follow on, with some of the Samsung Blu-Ray players, this is a response from an US forum. and seems an firmware update is available to stop blu-ray players boot looping, but players are not online long enough to download fix (ironic)  so you have to contact Samsung customer service and ship your BluRay player back to Samsung (free I believe) for update to be applied.

    Note: many different Samsung models are effected by boot looping – some models are sold in the UK

    https://www.samsung.com/uk/support/contact/

     

    ——–

    The solution involves calling Samsung customer service, and giving the person the required information so they can e-mail you a prepaid UPS label. Just box up your unit, print and put the label on the box and drop it at a UPS location. I’m told you will get it back in five to seven days, free of charge, working and reset to factory settings. I believe they don’t want to post this information here because they are waiting for people to come to them.  In my opinion, the fewer that do the less this boondoggle will cost them.

    There will be no magical fix over the web as it takes about a minute for your bluray player to connect to the internet. As we all know here, they don’t stay on long enough for this to happen. This by the way, in case you had any doubts, is all their fault. They sent the firmware that caused the failure. 

    Good luck to you all.

    —————-

    https://us.community.samsung.com/t5/Home-Theater/Blu-ray-player-power-cycling-whenever-plugged-in/td-p/1278935/page/218

    In a completely sane world, madness is the only freedom (J.G.Ballard).

Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.