[applejune]

UK Sentinel wrote:

Bad news indeed, Not sure what RMA polices are like in your part of the world is, but if you can return it, then this maybe a wise move and think of this as an opportunity ;-)

Yeah I might try to contact them about the case, the warranty is the end of this year, so it should be fine I hope thanks for helping

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[applejune]

UK Sentinel wrote:

Interesting, Have you tried using a different browser / PC to factory reset via UI. Maybe an option to load very old firmware (Version 1.10.04_Build460 ) and see if that does the trick. With pushing the factor reset button on back of router, I have found with other ASUS models, this has to be repeated several times to actually get working

I tried Edge (Chromium), Firefox and Chrome. I also tried to flash the oldest version I could found on the Asus page but every setting back to the previous setting instead of the factory default page and the only thing that remain changed is the firmware version.

The reset button at the back did work after tried around 5 times but have to hold it kinda longer than usual but then after setting everything up and click reboot or turn off/on then all the new setting will gone haha, so now I guess I just keep it turn on  and re-setting it if it got wiped

It kinda bad since I saw your message about ASUS stop support this model

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[applejune]

Hi Sentinel, I did try that method but the router still reverted back to the setting that I had before flash firmware & factory reset. I managed to factory reset it and setting up the new setting, after holding the reset button for like 20s~30s and have to try multiple time. However, as soon as I reboot or turn off and turn on the modem, the new setting is gone and reverted back to the old setting. it’s kinda weird bug I think.

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[applejune]

Hi everyone, I need some help with this modem. it has been working fantastic for the last 2 years until recently for unknown reason, it won’t let me do factory reset, I have tried all the method that I could find online (WPS button, 30-30-30) non seem to work even tried to recovery mode and re-flashed firmware then click the factory reset button on the back or in the web client and it still no working. My model is AUS market
What should I do?

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