ddns old IP address with XT8 Hi I have come across an issue that I am not sure is a quirk or a bug. I first thought was something to do with ipv6 and accessing the iOS app but after...

[Steven Roberts]

UK Sentinel wrote:

Had a look at attachment and agree with yourself , I assume they are just working thru the basics with yourself, maybe worth sending an email back to them and say all done and still problem ? If any further ‘odd’ emails, let me know and I will Have a chat with them <noscript><noscript></noscript>

Hi I have replied to their email and got this as didn’t realise it was from a no reply account

Sorry, we were unable to deliver your message to the following address.

<no-reply_nw@asus.com>:
550: #5.1.0 Address rejected.

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[UK Sentinel]

I will chase ASUS this week,

In a completely sane world, madness is the only freedom (J.G.Ballard).

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[UK Sentinel]

I have chased ASUS and the Main Engineer at ASUS whom deals with DDNS will be in contact (if not already) and he will be using his ASUS email address, so you can correspond accordingly.

I have been added to the email chain, so I can track communication etc. and help if required

 

In a completely sane world, madness is the only freedom (J.G.Ballard).

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[Steven Roberts]

UK Sentinel wrote:

I have chased ASUS and the Main Engineer at ASUS whom deals with DDNS will be in contact (if not already) and he will be using his ASUS email address, so you can correspond accordingly. I have been added to the email chain, so I can track communication etc. and help if required <noscript></noscript>

Thanks so much. I have just sent a reply to all on email and resent the logs via the router page

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[UK Sentinel]

Will be interesting to see if it is a bug or not ?

In a completely sane world, madness is the only freedom (J.G.Ballard).

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[UK Sentinel]

So for others following this thread, it appears so far that @stevenroberts and ASUS have identified that the ASUS XT8 – DDNS has an issue/bug in that even when DDNS is ON and Registered the network map page says ’sign up’ instead of the registered domain !

 

Attachments:

1. 

   ASUS-XT8-sign-up-error.png
   

In a completely sane world, madness is the only freedom (J.G.Ballard).

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[UK Sentinel]

Has WAN IP address changed recently ?

In a completely sane world, madness is the only freedom (J.G.Ballard).

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[Steven Roberts]

Hi, No the IP address is still the same but I have changed the DDNS name and it shows as registered which is good.

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[UK Sentinel]

Steven Roberts wrote:

Hi, No the IP address is still the same but I have changed the DDNS name and it shows as registered which is good.

Great, let us know when IP address changes, and if DDNS / APP works remotely ?

In a completely sane world, madness is the only freedom (J.G.Ballard).

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[UK Sentinel]

Any WAN IP address change or shall I close support call with ASUS ?

In a completely sane world, madness is the only freedom (J.G.Ballard).

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[Steven Roberts]

UK Sentinel wrote:

Any WAN IP address change or shall I close support call with ASUS ?

Hi there’s no change in IP address so happy if you wanted to close and hopefully things have settled down

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[UK Sentinel]

Steven Roberts wrote:

Hi there’s no change in IP address so happy if you wanted to close and hopefully things have settled down

Always the way, thanks for update

In a completely sane world, madness is the only freedom (J.G.Ballard).

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