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As you say, they could be having issues connecting to your smart meter but I am sure they will provide clarity at some point and a problem for another month
In a completely sane world, madness is the only freedom (J.G.Ballard).
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Websites never fib
In a completely sane world, madness is the only freedom (J.G.Ballard).
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Yeah, lets hope so. Not had a reply today so will wait and see
Kev
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S0 my Octopus Super Green Octopus 24M fixed deal ends tomorrow – Fixed term ends 30/06/2023
Will be interesting to see if the Octopus Smart meter picks up any changes in Standing Charges and the increase in my dual fuel tariff being switched to the Flexible Octopus tariff .
As I use roughly ÂŁ3 of Gas/Electric a day which includes the standing charges, it will be interesting if this change is visible via the Smart Meter next week ?
In a completely sane world, madness is the only freedom (J.G.Ballard).
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Have you considered their tracker tariff? That’s saved me a fortune this year
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Good point, just had a quick look, Octopus Tracker product/service is available from the 1st July so worth another look as I believe wholesale prices are still going in the right direction.
From what I can recall, only Loyal Octopus 12M Fixed or Flexible Octopus tariffs was available for us to select at the time.
Was your tracker via the beta for Octopus?
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In a completely sane world, madness is the only freedom (J.G.Ballard).
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WTH, I Just signed up for the Octopus Tracker and am on the waiting list
Only 2 weeks notice needed if I decide to change plans, so hopefully a hot summer ahead
In a completely sane world, madness is the only freedom (J.G.Ballard).
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I believe my new tariff is active now also, not sure how as it said started 1st July but maybe they decided to start it earlier.
I submitted a gas reading, much lower than they estimated so the web interface said was a problem and needed to contact them.
I messaged them on twitter only to get 2 emails the following morning saying reading received… and a reply on my twitter to say the reading had gone through… bit odd.
I suspect they will now “verify” it as it seems as a new tariff they are going to contact my “old supplier” who is them anyway.. think there emails need a bit more updating/automating correct as seems a generic email if you sign up to new tariff or switch suppliers…
Still new rates are better that current rates so all good. Just got to wait first bill to get my S/S updated.
Kev
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WTH, I Just signed up for the Octopus Tracker and am on the waiting list
Had the following form Octopus today, looks like I am on my way to signing up to a tracker tariff.
———–
Hi xxxxxx,
Good news – we’ve checked your smart meter and we’re ready to start your switch to Tracker.
Complete this form to finish signing up to Tracker. We’ll ask you to confirm whether you want Tracker for electricity, gas, or both, and ask you to sign our tariff T&Cs.
After you’ve filled out the form, we’ll transfer your account to Tracker on 7th July. However, we’ll back date this so that you’re billed on Tracker from 1st July.
If you don’t accept the terms by 6th July 23:59, we’ll assume you don’t want to switch to Tracker. We’ll be removing the waitlist after 1 July, and website sign ups will reopen in early July, so you can always reapply via our website at any time.
Before you confirm your switch, we wanted to remind you of Tracker’s quirks:
Energy prices on Tracker change daily based on fluctuations in the wholesale market. Your daily standing charge remains the same each day.
Your prices are calculated using a set formula, and we’ll give reasonable notice if any changes are made to this formula.
We’ll create your bills based on half-hourly meter readings when available. If this data is missing at the point of billing we’ll use industry coefficients to estimate your consumption.
If you haven’t heard from us by 10th July, please contact to get in touch and confirm your tariff switch
Tracker features Price Cap Protect, which caps the maximum daily price at 100p / kWh for electricity and 30p / kWh for gas – keep in mind that’s a lot higher than the Ofgem Energy Price Cap.
Tracker is a beta product. Some things may not work the first time, and installations and processes may take longer than we’d like. Third party tech like In-home Displays won’t always work, and on occasion data issues with smart meters can take significant time to fix or prevent things from working at all.
ÂYou can read more about how Tracker works on our FAQs and Terms and Conditions page.
If you have any issues with the above, just reply to this email and we’ll get back to you as soon as possible.
———–
In a completely sane world, madness is the only freedom (J.G.Ballard).
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Just completed the Octopus online Tracker tariff application form, I opted for both Gas and Electric and according to the form, transfer from my current flexible tariff to the tracker tariff will happen on the 7th July and the bill will be backdated to the 1st July
Easy process thus far
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In a completely sane world, madness is the only freedom (J.G.Ballard).
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Congrats!
Not received my “Welcome” back for either elec or gas BT the new tariffs are showing online so all good in that regard, just waiting my bill so i can update my spreadsheet and get it all OnTrack.
Kev
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