BT Infinity Disconnects

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  • This topic has 102 replies, 4 voices, and was last updated 1 year ago by AvatarXRW.
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  • #3240
    Bully
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    Hi, Just looking at my line stats and noticed this line –

    InterleaveDelay :      0             800 (1/100 ms).  It used to be 0 0

    what does this mean ?

    #3241
    UK Sentinel
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    Is this with a DrayTeK, I forget, if so can you verify if your INP (far end)  value has also increased, to say 15?

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #3242
    Bully
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    Yeah with the draytek 130

    ———————- ATU-R Info (hw: annex A, f/w: annex A/B/C) ———–
    Near End        Far End    Note
    Trellis      :      1               1
    Bitswap      :      0               1
    ReTxEnable   :      0               0
    VirtualNoise :      0               0
    20BitSupport :      0               0
    LatencyPath  :      0               0
    LOS          :      0               0
    LOF          :      0               0
    LPR          :      0               0
    LOM          :      0               0
    SosSuccess   :      0               0
    NCD          :      0               0
    LCD          :      0               0
    FECS         :   5236            24550 (seconds)
    ES           :      1            1141 (seconds)
    SES          :      0              10 (seconds)
    LOSS         :      0               0 (seconds)
    UAS          :     33            23723 (seconds)
    HECError     :      0               0
    CRC          :      2            1355
    RsCorrection :      0               0
    INP          :      0              15 (symbols)
    InterleaveDelay :      0             800 (1/100 ms)
    NFEC         :    255              85
    RFEC         :     16              16
    LSYMB        :   2815            11849
    INTLVBLOCK   :    255              85
    AELEM        :      0            —

    #3243
    UK Sentinel
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    Looking at your stats and from my memory, looks like your ECI DSLAM still does not support G.inp, I had assumed BT would have sorted this out nationally by now ;-(

    INP (Impulse Noise Protection) has been applied to your connection and hence the increase in InterleaveDelay – which means for whatever reason you connection maybe having short electrical impluses from external sources and so the connection has introduced INP to compensate for this interference and hence this has increased the InterleaveDelay which means (simplistically) a very slight delay in terms of time (milliseconds)

    Does you connection drop at all ? or has line synch reduced ?

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #3244
    Bully
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    rare drop outs now, slower speed on down stream, increased ping.

    #3245
    UK Sentinel
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    rare drop outs now, slower speed on down stream, increased ping.

    What’s all you stats like, can you cut and paste them ?

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #3246
    Bully
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    ———————- ATU-R Info (hw: annex A, f/w: annex A/B/C) ———–
    Running Mode            :      17A       State                : SHOWTIME
    DS Actual Rate          : 38285000 bps   US Actual Rate       : 10491000 bps
    DS Attainable Rate      : 44764888 bps   US Attainable Rate   : 10621809 bps
    DS Path Mode            :  Interleave    US Path Mode         :        Fast
    DS Interleave Depth     :      558       US Interleave Depth  :        1
    NE Current Attenuation  :       20 dB    Cur SNR Margin       :        6  dB
    DS actual PSD           :     6. 4 dB    US actual PSD        :    12. 9  dB
    NE CRC Count            :        2       FE CRC Count         :     1355
    NE ES Count             :        1       FE  ES Count         :     1141
    Xdsl Reset Times        :        0       Xdsl Link  Times     :        1
    ITU Version[0]          : fe004452       ITU Version[1]       : 41590000
    VDSL Firmware Version   : 05-07-06-0D-01-07   [with Vectoring support]
    Power Management Mode   : DSL_G997_PMS_L0
    Test Mode               : DISABLE
    ——————————– ATU-C Info ———————————
    Far Current Attenuation :       27 dB    Far SNR Margin       :        6  dB
    CO ITU Version[0]       : b5004946       CO ITU Version[1]    : 544ed086
    DSLAM CHIPSET VENDOR    : < IFTN >

    #3247
    UK Sentinel
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    Looks like you have lost 7Mb is speed and your DS Interleave Depth is 558

    Was previously 1, so I assume either modem is being switched on an off regularly or you have an issue with noise on you line.

    Is modem near microwave or on a shared power socket, if not you need to have a chat with BT ?

    EDIT: has any DSL cables been replaced recently ?

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #3248
    Bully
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    It is not near a microwave, but it is in a shared socket with my Asus router.

     

    EDIT – No

    • This reply was modified 1 year, 6 months ago by Bully.
    #3250
    UK Sentinel
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    Is your BT cable underground or via Telegraph poles ?

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #3251
    Bully
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    Poles

    #3252
    UK Sentinel
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    Poles

    Interesting, does the outside DSL BT line run via/near  any street lights, tree branches or power cables (grid) etc?

    Is so then you maybe having REIN / SHINE issues ?

    REIN vs SHINE:

    In a completely sane world, madness is the only freedom (J.G.Ballard).

    #3255
    Grisu
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    nice video: https://support.zen.co.uk/kb/knowledgebase/broadband-understanding-rein-and-shine

    maybe helpful to find REIN/SHINE with an AM radio receiver.

    • This reply was modified 1 year, 6 months ago by Grisu.
    #3256
    Bully
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    It is approx 2 yards from a street light pole, the street light pole is approx 5 ft lower than the BT pole where the wires connect to it and connect into a box on the pole.

    #3257
    UK Sentinel
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    It is approx 2 yards from a street light pole, the street light pole is approx 5 ft lower than the BT pole where the wires connect to it and connect into a box on the pole.

    Well it ill give you something to talk about with BT Openreach if you decide to contact them ;-)

    In a completely sane world, madness is the only freedom (J.G.Ballard).

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