[David23]

I know that BT do have access to chat logs when talking to you. I remember last week when I was mentioning YouFibre on BT live chat, the day after another support staff mentioned YouFibre without me bringing it up and how “it wouldn’t be installed for afew months atleast”.

For this to be successful you have to lay the ground work. Ideally you’ve not talked much in the chat logs and not asked to leave previously to diverge suspicion. You simply say you’re moving and would like to take BT with you. Then inform them of a postcode in the area (do one with active house sales) or even a new development area. That way they are less likely to be suspicious that someone who wanted ot leave contract some weeks ago is suddenly moving house to an area they can’t provide for.

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[David23]

You can do. See how it goes. Info is constantly changing as are prices so the more info the better.

I think it’s imperative when the fibre gets installed that you make it clear to the engineer you somewhat know what you’re talking about and do the relevant tests to ensure performance is what it should be (even a basic ping test). If the speeds or latency are off make sure you show it. That can help alleviate the problems. Have screenshots of your previous latency numbers to show any discepancies to the fibre install. In general it should be as fast or a couple ms faster.

One of the good things about a more exotic ISP is that you can raise support tickets for stuff like this and it should be diagnosed quickly. I can see that being very helpful and very hard to do with a mainstream ISP.

Now for a little funny screenshot.

Thanks for telling me it was cheaper BT! Very useful!

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[David23]

@UK Sentinel Is there a topic to discuss future ISP choices?

Maybe something like “What ISP should you pick (Megatahread)” and people post current offers etc or opinions.

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[David23]

Your provider doesn’t happen to be sipgate does it kev? Shame I missed out on that when it was free.

Is there anybody else to consider other than andrew and arnold now?

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[David23]

My landline holds stuff for some accounts that are such a hassle to update.

I did ask around and I have a solution. If I order FTTP data only with another ISP like Aquiss, once it’s live I can put a landline number porting request with andrew and arnold that will get my landline number on voip. Then I don’t have to bother about it in the future. Also slightly cheaper for a couple years.

I’m also looking at Vodafone though. They have an all in one hub for broadband and digital voice that can also port my number.

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[David23]

Yes I am with BT Broadband Fibre also (FTTC). I have a sneaking suspicion it’s so cheap because I am in an area with BT FTTP but still on FTTC. They either want me signed up or to go elsewhere.

I don’t know who I will go with. I’m in a situation where I can’t abandon my landline number so it limits the choices.

BT have been awful lately in terms of greed. 6 months ago you got Diital Voice included in the price plus 2 handsets. Now they want you to pay £2 extra for Digital Voice a month and £34 for the handsets.

 

 

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[David23]

I’ve decided to go back to the DSL-AX82U. It’s currently on offer for £179.99.

I don’t think the all in one solution and wireless range can be beat if you have FTTC or slower.

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[David23]

Is there a v2 for this particular model? How do you know the difference when buying?

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[David23]

It’s ok as long as they stay active on the forum for others to read I don’t mind.

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[David23]

I’ve looked at some unboxing videos of US (actually quite hard to find). They don’t seem to have UK plugs or any adapters. Makes sense why they don’t. With a market as big as US you can make different internal packaging to cut costs for including all adapters. With something like the UK it doesn’t make much sense to create unique packaging for such a relatively low market so you just bundle all plugs for anything not destined for a US market and bump up the price slightly to cover the cost of every router including all plugs.

2:53 here for New Zealand unboxing showing UK 3 pin plug: https://www.youtube.com/watch?v=TMR2asjQBJQ

I actually kind of want to buy one just to test my theory haha

Also Sentinel I could not find the facebook login button anymore (maybe I’m blind). I was David Doran. I just made this account to talk.

 

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[David23]

With many retailers you would but Amazon already factors in any importing fees (else it would be even cheaper). The price you pay on site is the actual price with customs already paid. It will even show what amount you paid went to customs from the total.

@Grisu Ofcourse I’m really looking about EU models only so wlan power should be identical. Amazon has 30 day returns so that’s enough time to check to see if the router works as expected.

 

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[David23]

I don’t think they will give a proper answer because then nobody will buy from UK store if the router is half the price haha

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