Something to try if you want out of BT contract early I noticed that YouFibre was building in my area soon so I decided to see what my termination charge with BT would be. I did this because YouFibre have a...

[kev2021]

On Superhands said

Another thing you can try to get out penalty free is say you’re moving to Hull where BT (and other ISPs/telcos) don’t operate as KCom have the monopoly.

 

It’s worked in the past. Sometimes they ask for proof of new address, sometimes they don’t. worth a go.

What happens if they do ask you, you give a false address of quickly back track lol

Kev

You need to login in order to vote

[UK Sentinel]

Hang up the call or start coughing, or if via a live chat pop-up, go and make a very long coffee

In a completely sane world, madness is the only freedom (J.G.Ballard).

You need to login in order to vote

[David23]

I know that BT do have access to chat logs when talking to you. I remember last week when I was mentioning YouFibre on BT live chat, the day after another support staff mentioned YouFibre without me bringing it up and how “it wouldn’t be installed for afew months atleast”.

For this to be successful you have to lay the ground work. Ideally you’ve not talked much in the chat logs and not asked to leave previously to diverge suspicion. You simply say you’re moving and would like to take BT with you. Then inform them of a postcode in the area (do one with active house sales) or even a new development area. That way they are less likely to be suspicious that someone who wanted ot leave contract some weeks ago is suddenly moving house to an area they can’t provide for.

Liked by:

You need to login in order to vote

[UK Sentinel]

The perfect bluff

In a completely sane world, madness is the only freedom (J.G.Ballard).

You need to login in order to vote

[UK Sentinel]

So after totally forgetting about my broadband over the weekend, I have decided to go with Plusnet, for a 24 month contract (DSL) @ £24 per month.

Yes, I know BT owns PLusnet, but the best choice for myself as I have dealt with Plusnet customer services in the past and they were excellent.

In a completely sane world, madness is the only freedom (J.G.Ballard).

You need to login in order to vote

[Author]

Posts