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Chinese and averidge at best, when I purchased our Samsung washing machine a couple of years ago, I looked at Haier and others.
Miele if you can afford them, Bosch, LG and Samsung are good and then there is Ebac, which is British made and owned and also AEG are good.
Cheap and cheerful brands like Candy (Chinese Parent Owner) or Beko (Turkish owner) rate well, but are basic but functional and great on a tight budget.
Only have practical experience of Samsung and Bosch over the last few years and both brands customer services (repairs) where very good.
Yes I know, if I had to call customer services, brands cannot be that good
In a completely sane world, madness is the only freedom (J.G.Ballard).
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As my budget was pretty tight, I ended up buying the Haier I-Pro Series 5 (10kg capacity). It came with a total of 10 years warranty (after registration).
So far, cannot fault it and customer service was suprisingly good.
The installer messed up the installation and did not connect the water correctly, nearly flooded my kitchen. Called my relative who fixed that quite easily.
First impressions – It is very quiet compared to my old one. All I hear is a whooshing noise as it spins (not very technical analysis, I know
)Now just waiting for my £50 cashback.
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Congrats on your new purchase and wet floor, such fun
Haier like so many other washing machines are built to a price and will be an interesting exercise to see how your Haier I-Pro Series 5 lasts in terms of reliability and durability ?
10 year warranty sounds interesting, is that 10 years for everything or motor parts only after say 3 years.
My Sumsung washing machine warranty entails: (I got a deal at the time)
- 5 years parts and labour warranty (normally 2 years I believe)
- 10 years of coverage on the washing DD motor parts only
In a completely sane world, madness is the only freedom (J.G.Ballard).
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Could you correct title (haeir instead of Haier)?
Changed spelling to Haier as this may help with better searches
In a completely sane world, madness is the only freedom (J.G.Ballard).
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Sounds slightly better than the Samsung equivalent in that they (Haier) are happy to supply parts beyond 5 years and you incur labour charges etc.
How intuitive is the Haier app ?
In a completely sane world, madness is the only freedom (J.G.Ballard).
I was also pleasantly surprised with the warranty too. Took a chance mainly because of this. I think Haier own Candy and Hoover too?
The app is quite easy to use and intuitive. I still use the onboard screen/knob. Too old school to move away from that.
The app was quite easy to set up and has a lot of useful settings. Not sure I will use it much, but handy that I can use it should I want to.
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Keep us updated on any faults and reliability issues if you could, always good to see proper product reviews over time
In a completely sane world, madness is the only freedom (J.G.Ballard).
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@dodgydrains – how’s the new Haier I-Pro Series 5 washing machine, it’s been a few months since you purchased the Haier I-Pro Series 5, is it still working well ?
In a completely sane world, madness is the only freedom (J.G.Ballard).
It’s been working flawlessly for me.
The washing machine is extremely quiet, even during the spin cycles.
If I had to come up with a negative (this would be a nit pick) the touch screen can be very sensitive. Couple of times washing machine turned off with just a brush of clothes on the screen whilst walking past it to grab something nearby.
I am well pleased with it, plus it was not very expensive. The £50 cashback came through after a slight hitch with providing an invoice. The cashback seems to be run by a third party, not Haier directly. Buying directly from Haier meant there was no PDF invoice, just the email confirmations. Eventually worked after contacting Haier for assistance.
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Great news and good to hear positive feedback. We used to have a dishwasher like that, walk past and gently brush against it accidentally turned it off.
£479 with an additional £50 cashback well spent
In a completely sane world, madness is the only freedom (J.G.Ballard).
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The middle hob on my Beko 5 burner Gas Hob broke, and is well outside the warranty period (12 years now, I think).
Purchased this new one directly from Samsung for £209 via perksatwork (the company I work for partners with them to give staff discounts with major online retailers).
Samsung 5 Burner Gas Hob NA75J3030AS | Samsung UK
I used the £50 voucher I received from Samsung when buying the S24 Ultra during launch.
Delivery was delayed by 2/3 days, I contacted Samsung CEO office who expedited delivery and then gave me another £30 voucher. Now just need to find a gas safe installer.
Ended up paying £159 and got another £30 voucher
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next round of drinks in on you then
In a completely sane world, madness is the only freedom (J.G.Ballard).
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