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Just to be clear you do mean 3.0.0.4.388_22048? (2022/12/29)
It was fine in holding sync for me although I was on a slower FTTC tier with BT.
Some screenshots I saved:
One after 16 hours then another after 2 days had passed.
As Sentinel says, how are CRC and FEC looking?
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I wonder if I just got really lucky or it’s because they knew my area was close to getting full fibre so tried extra hard to keep me. While you wait for that person to respond (they should anyway) try this also just to see:
Log in to BT and then at the top tabs you should see Broadband > Upgrade Broadband
It should say something like “searching out our personalised offers”. See if any of these are better deals than what you currently have. If they are better you can mention these to retentions team who will have to honor it and that should also mean avoiding the price increase when mentioned.
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Oh you got one of those support workers… yeah it’s like a lottery sometimes. When I get one of those I quickly just end the conversation and try again.
I don’t know how to private message on here but this is the support staff that really helped me with deals: xxxx@bt.com
Once you have the email I will edit it out (or if you can do it for me). I doubt many people will check the thread before you see this anyway. Email something like:
“Hey xxxx we spoke a couple weeks ago about recontracting on live chat to avoid the price increase. Is there anyway we can look into this now?”
Good luck!
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No problem, good luck. You want to make sure you get your non full fibre price as low as possible because BT has full fibre promise on packages and they always honor the price on personalised offers page.
You cannot avoid price increase if you take online personalised offer only via BT support staff/live chat so I will wait till April and get 150 for ÂŁ25.99 as price increase term will be over. Make sure to specifically mention to support staff you would like to avoid price increase.
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I was in the same scenario. I have some tips:
Don’t be afraid to ask to recontract to avoid the price increase. BT like many probably have many people willing to leave at this point and retentions team work in overdrive to keep customers. BT care about numbers of subscribers and quarterly reports for shareholders are due soon. There’s no point being a BT shareholder if your customer numbers are going down!
I was only 6 months into a 24 month and not only did I avoid the price increase, I was able to get them to lower my bill down by ÂŁ1 a month (ÂŁ25.99 now). The person I talked to said to just email them in March 2024 and they will make sure I don’t get the price increase again plus likely cheaper again.
I got them via live chat. If normal live chat don’t stop the price increase for you via a recontract I can give you the good retentions worker BT email address via private message. They seem to work most days. Just say you got the email from live chat some weeks ago.
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That’s good to know.
I had my very first issue with this Asus router. Maybe it’s been happening for awhile without me knowing it but I needed to print something and it simply refused to print (brother printer).
It was connected to the network via wi-fi and I could see it on router.asus.com (as did the wifi light state it was connected on the printer itself). My desktop could ping the router itself fine (192.168.50.1) but any ping to the printer simply failed. I tried restarting the pc and the printer but same problem. The only fix was to switch the Asus router on and off again.
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3 things to note.
1: I think I found a really quick and dirty way to find out mpu to back up previous info. For some reason if you ping the Google DNS with specific flags it will tell you what the mpu is.
e.g.: ping -f -l 1464 8.8.8.8
This is on stock Asus firmware and no QoS. I only noticed this when I got another ping screenshot from someone on Tp-link device and noted the same 68 number.
2: Can you confirm the above? If at all possible do you then know someone on BT FTTP or similar to run the command and see what number they get? It would help me work out some theory.
3: Are there any “optimal” configurations for wireless range on these Asus routers? I have everything default and the range seems pretty strong that I can’t really complain but just wondering.
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Update time.
So I decided to do some experimenting. Amazon had the RT-AX86U Pro on offer for ÂŁ210. The same price I paid for the DSL-AX82U.
I decided to get it. Instead of the CPU going to ~57% I am currently not seeing a CPU load over 25% with the exact same Cake settings on the Pro. Basically it’s ~50% more efficient. I was satisfied with the DSL-AX82U but I thought to myself if I get even the slowest FTTP package at BT (150Mbps) the DSL-AX82U is going to choke. Now if I run Cake at ~138 Mbps I will not have any CPU limitation issues. No way is the DSL-AX82U shaping that much bandwidth.
Unfortunately the rate limit thing with torrent/blizzard is still there but that does rule out alot of issues in that it’s probably something to do with QoS in general. In fact the non Cake QoS also suffer from this problem (adaptive and traditional) but to a slightly worse extent so I can’t really blame Cake directly. It must be how some limiters are configured.
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I will see if I can get chrome rate limit to work my end but even if not it doesn’t matter. Just gonna run everything non rate limited anyway.
I do actually wonder how much throughput this router can do under cake though and still be reliable. On my connection I’m seeing peaks around 50-60% on core 1 (the core actually doing the cake stuff).
If you have around 70 Mbps dowload once shaped via cake, how is your cpu peaks? I’m guessing around 80%?
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