[kev2021]

Update – Tariff changed online but didn’t get the welcome pack/email – chased them the other day and they apologies and re-sent it so have it now.

Would you believe it… they have only gone and come out with a June tariff now (2yr tariff) which is slightly cheaper but only on Elec.  Elec unit price is only number that has dropped, the gas has remained identical and therefore they estimate a £4 saving per year. Shame as I was hoping the standing charge on the gas would drop a bit.

Kev

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[kev2021]

Well, no email with Welcome pack yet but tariff has changed in my online portal so I guess it is going through :)

Kev

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[kev2021]

Yep, just waiting the welcome pack now to confirm it all :)

Kev

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[kev2021]

Hi,

Yes agree and if I had to pay the exit fee it wouldn’t be worth switching.

I’ve been on live chat with them and they have advised if I switch to another tariff with them, there is no exit fee to pay so I’ve re-looked at the tariffs available and went for the 2yr fix again, same £200 exit fee and there difference between the 12month – 2yr works out for me at £0.25p extra a month so I’ve gone with the 2yr one. I been back on live chat as not got the welcome pack yet but been advised they received the tariff change and should get the welcome back within 24hrs so waiting now.  I’ve also been advised that if a cheaper fix comes out I July etc, I can switch as many times as I like with them (I thought they may think I was taking the mick keep changing tariffs but I said I didn’t want to keep changing but also didn’t want to pay over the odds and they were fine, said can switch as many times as I like so that’s ok.  I went for 2yrs as if I went for 12m and prices increased, I’d have to pay the increase sooner.

The gas prices (unit and standing charge) is the same on all 3 tariffs (12m/18m/2yr) so its only the Elec price that changes and as said different from cheapest 12m – 2yr works out at 0.25p a month on my DD for me based on my estimated usage so not a big deal at all.  This also ironically means my existing DD will drop very very slightly as they never increased it when I changed tariff before when they said they would hence I just been topping up credit if I use it all and they been fine, not adjusted my DD etc so all good there.

Have to say I’m shocked I was with the supplier who is currently the cheapest one on MSE they mentioned in a table, was expecting it to be Octopus or EDF etc.

Kev

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[kev2021]

Might message OTM tomorrow and ask regarding the tariff change as providing I don’t need to pay the £200 total exit charge from existing tariff and I’m able to potentially switch again in July, still not paying the £200 total exit tariff if a cheaper tariff appears, might be worth me doing?

Kev

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[kev2021]

Was thinking of waiting till July but just seen this posted…

Outfox the Market
Fix’d Dual May25 12M v5.0
– 12 month fix

18% LESS compared to current April price cap

– New and existing customers
– Dual-fuel only
– Smart meters not required
– Must pay by Direct Debit
– £100 dual-fuel exit fees
Outfox also has an 18 month dual-fuel fix and a 2 year dual-fuel fix similarly priced, but with higher exit fees.

Need to check but last i knew the 2yr fix was £100 per fuel exit fee and the 12 month was cheaper exit fees so might be a mistake in the above, need to re-check incase OTM changed the tariff.

So potentially worth fixing now? as kind of implies if its 18% cheaper than approx., the 7% drop in July, will still mean 11% cheaper overall? also predicted to go Gown a further 2% in oct-dec 2025, increase 0.5% in Jan-march 2026 and increase 4% April to June 2026

So at 18% less than April that is still cheaper than the 7% + 2% = 9% drop before prices rise again…. wondering how much of a issue it is having a higher gas standing charge as everything else is cheaper so I’d effectively be saving overall to offset the gas standing charge potentially?

Thanks

Kev

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[kev2021]

Yes, just seen that too, they say that:-

 

“Ofgem has said while its price cap will be lower, there are cheaper deals being offered for fixed deals, which usually last a year, by some suppliers. Securing a fixed deal can offer people certainty over monthly payments.”

So implies cheaper fixes out now or you think they mean cheaper fixes in July? I presume they mean now.

It says :-

Gas capped at average of 6.33p per kilowatt hour (kWh) (down from 6.99 per kwh)

Gas standing charge to 29.82p a day (down from 32.67p, varies er region)

elec capped at average of 25.73p per kilowatt hour (kWh) (down from 27.03 per kwh)

elec standing charge to 51.37p a day (down from 53.8p, varies per region)

 

So based on the above, my existing and proposed plan are under these figures for all except the Gas standing charge which is over 30p and they advise it will go down to 29.82p so might be worth re-checking or holding till July until standing charge drops or best to re-fox now on the proposed plan as only gas standing charge a little higher?

Kev

Kev

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[kev2021]

Thanks, didn’t know that will stay where I am and check later on in year if cheaper tariff’s come out, I just saw that one and was surprised it was lower than my fix as thought they would be higher.

Thanks

Kev

• This reply was modified 1 year, 4 months ago by kev2021.

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[kev2021]

Only increased priced is the gas standing charge, rest are al lower.

Kev

• This reply was modified 1 year, 4 months ago by kev2021.

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[kev2021]

ah yes, sorry put the values wrong way round.

Looking at its approx. £45 year saving so not a huge sum, wondering do I switch now or stay as is and see what happens later in year/next year as still got £200 exit fee, which is waived if i stay with current supplier, but if want to go elsewhere, i would need to pay it, same exit fee for new plan too.

There is a cheaper 12month & 18 month plan but the difference between that and 2 year isn’t much, maybe £10 a year.

Not sure where energy prices are heading and if worth changing again as I only signed up to this one Aug 2024 so not been on it a year yet. Also don’t want to mess company about keep swapping tariff’s as already swapped once.

Thanks

Kev

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[kev2021]

Yes, plus side is  bills are accurate and with the Ivie app, I can see usage and also on the Ivie bud if I decide to get it.  Downside is potentially changing every approx. 10 years as that’s estimated how long the batter in it will last and although the battery I believe can be replaced, from what I’ve read most companies just replace the smart meter with another one (not sure that’s overly environmentally friendly) but I guess depends do the simply scrap/recycle the old one or take it away, fit a new battery and then re-issue to someone else? I’d imagine they wouldn’t re-issue immediately as would take some time for suppliers etc to update systems to reflect this one not in use at the address etc and ensure enough time goes by where no issues can be raised regarding that meter? I’ve seen some people on forums complaining about meter readings going back year or never received a bill etc.

I’m tempted but at same time – its no bother as is, I take a reading as and when and its reasonably accurate tbh and if my supplier over estimated and I submit a lower reading that they estimated previously, they have adjusted it, with no questions etc so its not causing me any real issues, would just be nice to have.  There is also lot of people who don’t want smart meters so can never please anyone but I guess would make sense to get it done at some point, I’d just like to get the meter I’d prefer over them fitting anything but as mine is in one of those semi concealed outside boxes (see pic below, probably not exactly that one but its similar to that as I can only see the top, rest is in ground so cant’ say what it looks like overall), I believe some suppliers advise it wont fit etc but it already houses as traditional size non-smart gas meter so I believe it would fit? Probably just some small pipe adjustment needed maybe but likely the same for the small white one too as doubt existing pipes will fit the location of the white ones.

Kev

 

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[kev2021]

I been thinking about it for a while, thing is I prefer the look for the uniflo gas meters (which look more like the traditional gas meter as shown below) as opposed to the small white ones. I’m not sure if they will fit them or not as I suspect OFTM uses a 3rd party installer and think most are installing the small er white ones which I’m not overly keen on tbh. Keep thinking about changing it on and off but also means I got to take a day off to get it done plus if I do, the batteries only last approx. 10 years and then it will need replacing etc.. could be more of a headache? but on plus side I’d get accurate bills (in theory). For me my gas meter is at front of house so if anyone needs to come read it they can as I don’t need to be home, unlike elec meter is inside but that’s smart so no real need for anyone to come look at it.

 

Kev

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[kev2021]

Yes, I’m considering the IHD as my one stopped working correctly in that it was always in the red, even with nothing on and items in standby etc so i turned it off, left it a while and now when you power it on, it doesn’t boot up. So might consider getting it but atm still waiting for energy data to come to app as still no data so far. As only got elec smart meter, wondering how beneficial it would be as only shows elec, no gas atm.

Kev

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[kev2021]

Hi all,

I never got the Hugo Pro app in the end, I stayed on the free Hugo app.  However, I just got a email yesterday I think advising they are closing the free Hugo app end of April 2025 and you can sign up to there Hugo Pro app at £2.99 a month.

Have to say slightly disappointed they are closing the app but as its free and they advise the development/support costs are rising as it’s based on old code etc, I get it, but I was hoping for a little bit more notice, not 5 days.

So I have just registered for the Ivie app, just waiting for my data to come through.  This is free ap and IF i want effectively a IHD, I can purchase one for £49.99 and it will give me live readings via the app if I understood the quick read correctly.  At the moment, I’m not overly fussed about live readings. Still only have smart Elec meter, not changed the gas one yet so not a big issue, I suspect it will update daily or similar.

Kev

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[kev2021]

Yeah, I tried but all the chat bot thing does it say will put me through then no agents available, call them :(

Kev

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